To view Gift Shop statistics, navigate to Statistics & Reports → Gift Shop:
https://app.academyocean.com/account/statistic/gift-shop/gifts
Overall Gift Shop Statistics
At the top of the page, you'll find the main Gift Shop performance metrics:
Points Spent — the total number of points learners have spent on gifts.
Orders — the total number of orders placed.
Most Popular Item — the gift that has been ordered most frequently.
Most Active Shopper — the learner who has placed the highest number of orders.
Below, you'll see a table containing all gifts available in the shop. For each gift, the following information is displayed:
Number of orders
Price in points
Creation date
If needed, use the search bar to quickly find a specific gift. You can also export the list in XLSX or CSV format for further analysis or reporting:
Managing Gifts
Click the ⋮ menu next to a gift to quickly access:
Content
Settings
Orders:
This allows you to edit the gift or review its orders without navigating back to the Gift Shop section.
Individual Gift Statistics
Click a gift's name to open its detailed statistics. At the top of the page, you'll see key metrics for that specific gift: total number of orders, number of Pending orders, number of In Progress orders, number of Completed orders.
Below, you'll find a table containing all orders for the selected gift. For each order, the following information is displayed: order number, status, learner name, quantity, total points spent, comment, order date:
Click View to open the order details, where you can view the ordered gift, see the learner's contact information, review the delivery details, change the order status, view the complete history of actions in the Logs tab:
