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Gift Shop from the Learner's Side

In this article, you'll learn what the Gift Shop looks like from the learner's side, how to place an order, and where to track its status

Written by Rita

If the admin has enabled the Gift Shop for the academy, a separate "Gift Shop" page appears in the learner's interface:

The page immediately shows the learner's current points balance, and it's divided into three sections:

  • Shop (catalog of available items);

  • My Orders (active orders);

  • History (history of already completed or cancelled orders).


Ordering

In the Shop tab, the learner sees a catalog of items available to them, along with the price in points:

To order an item, the learner needs to click on it – a modal window for placing the order will open. In this window, the learner selects the item quantity, specifies the delivery method, and fills in the fields configured by the admin for this item: contact details, address, or other required information.

If the admin has enabled this option, the learner can also leave a comment for their order.

⚠️ If the learner doesn't have enough points on their balance to order the selected item, the order button becomes inactive.


Tracking orders

Once an order is placed, it appears in the My Orders section, where the learner can see its current status and track which stage of processing it's at:

The learner can track their points spending and earning in the History section:


Information in the profile

The learner's profile also displays their current points balance. This lets the learner quickly check their points balance:

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