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How do I create my Acuity Insights account?

How to sign up for an Acuity Insights account and tips for the ID verification process

Updated over a week ago

You must have an Acuity Insights account to register for assessments like Casper. Follow the steps below to create your account:

Step-by-Step Instructions:

  1. Click this link to go to the account creation page.

  2. Enter your first and last name exactly as they appear on your government-issued ID (you’ll upload this later), along with your email address.

    • We recommend using the same email you used for your program applications.

  3. Create a password.

  4. Verify your email address.

    • You’ll receive a verification email, click the link inside it.

    • Can’t find it? Check your spam/junk folder.

  5. Fill in your account details, including your phone number and date of birth.

  6. Complete ID verification:

    • Upload a clear photo of the front and back of a government-issued photo ID.

    • Upload a live selfie of yourself.

We recommend creating your account at least 3 days before your preferred test date, to allow enough time for ID verification.

Important:

  • You are only allowed one Acuity Insights account.

    • If you already have one, use it, even if you're applying in a new admissions cycle.

Tips for Uploading Your ID:

  • Use the latest version of Chrome or Firefox to avoid upload issues.

    (Download the latest browser versions HERE)

  • Your uploaded ID must:

    • Show your photo, full name, and date of birth clearly

      (Name and date of birth must be in English or French)

    • Be in colour

    • Be high quality (no scans or photocopies)

    • Be well-cropped (no excessive white space, no info cut off)

    • Be free of glare or holograms that obscure details

    • Be upright (not sideways or upside-down)

After Your Account is Created:

Once your account is ready and your ID is verified, you can reserve your Acuity Insights assessments by following the instructions in our Reserve Your Acuity Insights Assessments article.

Quick FAQ – Creating an Acuity Insights Account & ID Verification

Q1: How do I create an Acuity Insights account?

To create your account:

→ Visit the Acuity Insights account creation page

→ Enter your full legal name (as shown on your government-issued ID) and a valid email address

→ We recommend using the same email you used in your program applications

→ Set a secure password

→ Check your inbox and verify your email (check junk/spam if necessary)

→ Provide your date of birth and phone number

→ Continue to the ID verification step

Q2: What is required for ID verification?

You’ll be asked to:

→ Upload a clear, colour photo of the front and back of a government-issued photo ID

→ Upload a live selfie for identity confirmation

Your ID must:

• Clearly show your full name, photo, and date of birth

• Be in English or French

• Be high quality, glare-free, upright, and properly cropped (no scans or photocopies)

Q3: When should I create my account?

We recommend creating your account at least 3 days prior to your desired test date to ensure there is sufficient time for the ID verification process.

Q4: Can I create more than one account?

No. Each individual is permitted only one Acuity Insights account, even if applying across multiple admission cycles. Duplicate accounts may delay processing.

Q5: What happens after my ID is verified?

Once your ID is verified, you will receive confirmation and can proceed to schedule your assessments through your account dashboard.

Q6: What browser should I use for best results?

For a smooth experience, we recommend using the latest version of Google Chrome or Mozilla Firefox when uploading documents or accessing your account.

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