If you’ve been approved for time accommodations on your Casper exam, your approval letter includes a link to an accommodated Practice Test. Follow the steps below to access it successfully.
Before You Begin
Use a supported browser:
Make sure you’re using the latest version of Chrome or Firefox. For more information, refer to our technical requirements article.
Note about practice test timing:
The introductory sections of the Practice Test will still refer to standard timing. You’ll only see your accommodated time once the first section begins.
Use the correct link:
Only the link provided in your approval letter will lead to the accommodated Practice Test. Do not use the standard practice test link in your Acuity Insights account.
Still Can’t Access the Accommodated Practice Test?
Try the steps below:
Try the steps below:
1. Clear Your Browser Cache
Log into your Acuity Insights account using Chrome or Firefox.
Clear your cache:
Mac: Command + Shift + Delete
PC: Ctrl + Shift + Del
Re-click the accommodated Practice Test link from your approval letter.
2. Switch Browsers
If you started on Chrome, try Firefox, or vice versa.
Log out of your current browser.
Open the other browser and sign in to your Acuity Insights account.
Click the accommodated Practice Test link in your approval letter.
3. Use Private or Incognito Mode
Open an incognito window in Chrome or a private browsing window in Firefox.
Log into your Acuity Insights account.
Click the accommodated Practice Test link from your approval letter.
If none of the steps above resolve the issue, we’re here for you!
Use the chat bubble on the bottom right-hand corner of your Acuity Insights account
Or email us at support@acuityinsights.app