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Why does my design appear in STOP?
Why does my design appear in STOP?

Here we explain the most common reasons why your design or order appears in stop.

Updated over 8 months ago

Your order and your design will be put on "Stop" status when we have any questions about your order.

The order will be put on hold while those questions are resolved. If your order is on "Stop", please check your email. The production team will have contacted you to resolve any queries.

Don't forget to check your spam, promotions, etc. folder.

If you do not find an answer to the status of your design, you can contact us via chat or email.

Once you have solved any doubts that may have arisen, continue the process.

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