This article will talk you through how to set up multiple reminder messages to be sent to your patients before their appointment within Aesthetic Nurse Software.
Having multiple reminder messages before a patients appointment helps you to continuously touch base with your patients and remind them to complete different tasks before their appointment like their forms.
To learn how to set up your multiple reminder messages, watch our short video below. Alternatively, follow our simple steps :
Creating A New Template
Step 1 :
From the main menu, click to enter settings.
Step 2 :
Then from settings head to SMS/ Email templates under the heading notifications.
Step 3 :
In your SMS/Email templates, you will just need to create a new template for the reminder by selecting the 'add new template' option.
Step 4 :
You will then need to just select the type of template you wish to create which will be an ' appointment reminder' and then name the reminder for example ' form reminder'.
Step 5 :
You will then be able to write in the main text box what you would like the new reminder to say. You can also use the tags provided to personalise the reminder.
Step 6 :
Once happy with the template, you can select 'save details' and your new template will be added to the list.
Setting Up The Reminder
Step 7 :
Head back to settings and under the heading notifications you will find notification settings.
Step 8 :
You will then be presented with the upcoming section where a confirmation and reminder will already be set. To add another reminder, you will need to select 'new appointment reminder'.
If you need help setting up your appointment confirmation and reminders. Just head to our guides.
Step 9 :
You will need to add how you would like the reminder to be sent, which template will be sent and when you would like the reminder to be sent.
Step 10 :
Once happy, hit save details.
This will then set up your new reminder to be sent to your patients.
For further information about our notification section, visit our additional guides.
Additionally, to help you fully utilise and understand your Aesthetic Nurse Software, we do offer 1-1 support zoom calls which can be booked here : Book a zoom call