Vault delivery lets you have your order delivered directly to a partner vault.
Our main vault partners are:
Reserve Vault – Brisbane
The Melbourne Vault – Melbourne
Why choose vault delivery
High-security, professional storage facilities.
Ideal for larger holdings or customers who prefer off-site storage.
Can be combined with your existing safe or locker at the vault.
How vault delivery works with Ainslie
Place your order using your preferred method (online, phone, email, or in-store).
At checkout or when ordering, choose Deliver to vault as your delivery method (where available).
Make payment within our payment terms.
Once payment is received, we deliver your purchase to the nominated vault.
We notify you when your order is ready to be accessed at the vault.
You schedule an appointment with the vault (do not go without an appointment).
On the day:
Visit the vault.
Present ID and your order details.
Vault staff will release your bullion to you.
You then pack the bullion into your designated safe/locker.
Selling bullion stored at the vault
To sell, you must:
Visit the vault and access your safe/locker.
Hand the bullion to vault staff for verification.
The vault notifies us, and we:
lock in your sell price, and
process payment to your nominated bank account, following our standard sellback process.
Important notes
You are responsible for packing your holdings into your private safe/locker at the vault.
Vaults have their own fees, insurance limits, access rules, and ID requirements. You should confirm these directly with the vault.
If your holdings exceed certain limits, you may need to purchase extra insurance through the vault or your own provider.