The “Shift Cancellation Reasons” section allows you to enter your cancellation reasons into the system in addition to the default ones. To access the section, go to system settings > Schedule.
To add a reason, follow these steps:
1. Click on Add. A dialogue box will appear.
2. Insert the Name of the new cancellation reason. Select whether this reason will be visible to the client or staff, or both.
Once you have added the shift cancellation reasons into the system, you can select them when unassigning a shift from a person.