This article provides step-by-step instructions on updating your username within the Akada platform, detailing the new and legacy interface processes. Updating your Display Name can ensure that Live Chat Support is enabled for assistance.

If using the new interface, click on the icon in the upper right corner of Akada.

Select User Settings from the options displayed.

You’ll be taken to the User Settings page, where you can open the User Information and update the Display Name. Select You are not a robot and Save Changes.

You may also review your User Settings, especially the Notifications and Support options. You can ensure that you have Live Chat Support enabled, which means you can get assistance and receive our messages.

Your username for studios using the legacy interface appears above the logout in the upper right corner.

Click on that and you’ll be taken to the User Settings page.

Once on the User Account page, update the display name in User information.

You may also review your User Settings, especially the Notifications and Support options. Please ensure you have Live Chat Support enabled to get assistance and receive our messages. Be sure to SAVE all changes.