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Akada Portal

This article introduces Akada Portal and how to switch to it.

Updated over a week ago

We are excited to introduce Akada Portal. Akada Portal is our completely rebuilt parent account, now available as both a web and mobile app. Your customers will have all the same functions they've always had but in a cleaner, more straightforward user interface experience. Additionally, parents can upload their child's photo and have a more streamlined registration process.

*Screenshots of the Akada Portal mobile app.

*example of the web app version of Akada Portal home screen.

How to Switch to Akada Portal

To enable the Akada Portal, turn it on from the Studio Account screen. First, if you are not already using the new settings interface, turn that on. If you're already using the modern settings interface, skip to step 3.

  1. Click on the Akada main menu (3 lines) in the top left corner of the screen.

  2. Select Admin and then Studio Account.

  3. Scroll to the Beta features section and click the 3 box under the Modern User Interface features heading.

  4. Click Refresh, and then check the New Customer App box listed under Beta features.


There is just one more thing to do. We have also updated the customer access settings for the new Akada Portal. With the new settings, we have combined the current Create Account and Existing Account screens into one page to simplify things. We recommend reviewing them and making sure everything is as you want it.

Lastly, now that you have switched to Akada Portal, we highly recommend downloading the mobile app and logging in as a parent to familiarize yourself with it.

Where Can My Customers Download the Akada Portal Mobile App?

The mobile app is available in Apple and Android stores, and you can share the following links with them.

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