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Akada Portal

This article introduces Akada Portal and how to enable it for your customers.

Updated over a month ago

We are excited to introduce the Akada Portal. Akada Portal is our completely rebuilt parent access, now available as a mobile app, desktop app, or web browser. Your parents can manage their info, view and pay their bills, or register online like they always have, but with a cleaner, more straightforward user interface experience. Additionally, parents can now upload their child's photo and soon will be able to receive push notifications.

These image is of 5 seperate screenshots of the new Akada Portal mobile app.

*Screenshots of the Akada Portal mobile app.

This is an image of the browser version of Akada Portal.

*example of the web app version of Akada Portal home screen.

How do I enable the new Akada Portal?

To enable the Akada Portal, turn it on from the Studio Account screen. First, if you are not already using the new settings interface, turn that on. If you already use the modern settings interface, skip to step 7.

  1. Click on the Akada main menu (3 lines) in the top left corner of the screen.

  2. Select Admin and then Studio Account.

  3. Scroll down to the Modern User Interface Features section.

  4. Click the box next labeled Updated Settings user interface.

  5. Click the Refresh button.

  6. The screen should look different now.

  7. Scroll back to the Beta features section, and click the Akada Portal Box and the last box (shown below).



​You've Turned on the Akada Portal. What now?

We have also updated the customer access settings for the new Akada Portal. We have combined the current Create Account and Existing Account screens into one page to simplify things. We recommend reviewing them and making sure everything is as you want it. You will find the Akada Portal settings in the Settings menu on the left side of the screen.

The last box in the Beta features section allows you to turn on the Akada portal and test it without affecting the previous parent portal version. We recommend testing the new one in browser and mobile versions and inviting a few trusted customers to try it before rolling it out to everyone. When you're satisfied and ready to have everyone use it, uncheck the last box, and your existing parent links will automatically redirect customers to the new version.

Now that you've double-checked your Portal settings, you can log in and test them yourself. The link to the browser version is in your Akada Portal Settings menu. Once you've tested the portal, you can share this link with your parents.


Where Can My Customers Download the Akada Portal Mobile App?


The Akada Portal is available on any browser, in both the Apple and Google Play store, or as a desktop app. Here are links to the various app stores and QR codes you can print and display at your desk or front door.

You can also download the desktop app by clicking the install icon in your web browser.

This screenshot is an image of the Akada Portal in google chrome. It is here to point out Chrome's download app function found on the right side of the URL.

This screenshot is from Google Chrome. Microsoft Edge and Safari both have similar features that may look slightly different.

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