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Switching Devices (Apple ↔ Android) and Managing Your Subscription

Your subscription is managed through the platform where you originally subscribed: the Apple App Store, Google Play Store, or the Alive website.

If you’re switching between Apple and Android and your subscription is managed through your device’s app store, cancel it through your old app store first. You will retain access to Alive for the remainder of your paid subscription period. Once your subscription fully expires and you lose access to Alive, then resubscribe through your new device’s app store or the Alive website.

If you’re switching from Apple to Apple or Android to Android, no subscription changes are needed.

If you subscribed through the Alive website, you don’t need to do anything, your subscription will continue to renew without interruption!

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