This is the full permission matrix: every action, and who can do it. Permissions are set per person at People β the three-dot menu to the right of their name β Edit Permissions. π₯°
The five columns
Admin β full account access
Editor β scoped to an account, division or location
Manager β scoped to a division or location
Employee β the standard app user
All Gravy only β our team does it. If an action is marked this way, no permission level on your account can do it, so chat with us rather than hunting for the button
Insights (academy dashboard)
See Insights β Admin, Manager
See academy completion β Admin, Manager
Bulk complete courses β Admin, Manager
Pulse
See pulse data β Admin, Manager
Segment pulse data β Admin only
Surveys
Create surveys β Admin, Editor
Pause, end, preview and delete a survey β Admin, Editor
See survey results β Admin, Editor
Pull a CSV file β Admin only
Reports
Create report templates β Admin, Editor, Manager
Manage reports β Admin, Editor, Manager
Assign reports to others, see them and comment β Admin, Editor, Manager
Download a CSV file β Admin, Editor, Manager
Fill out reports in the app, where assigned to a location β Admin, Editor, Manager
Receive reports by email β only when chosen in All Gravy
Handbooks
Editors are limited to their own locations except where stated.
Create collections β Admin, Editor (own locations)
Edit and delete collections β Admin, Editor (own locations)
Create articles β Admin, Editor (own locations)
Edit and delete articles β Admin, Editor (own locations)
Create an article from a PDF β Editor (own locations)
Create videos β Admin, Editor (own locations)
Edit and delete videos β Admin, Editor (own locations)
Create quizzes β Admin, Editor (own locations)
Edit and delete quizzes β Admin, Editor (own locations)
Change status on articles, quizzes and videos, published back to draft β Admin, Editor (own locations)
Translate handbooks β Admin, Editor (all locations)
Deep-linking content β Admin, Editor (all locations)
Edit pre-made articles β Admin, Editor (own locations)
Academy
Create academy courses β Admin, Editor (own locations)
Edit and delete academy courses β Admin, Editor (own locations)
Create modules β Admin, Editor (own locations)
Make modules compulsory β Admin, Editor (own locations)
Send reminders and notifications β Admin, Editor (own locations)
Make recognition badges β Admin only
Mark courses complete β Admin, Editor (own locations)
Compliance
Assign compliance β Admin only
Download compliance certificates β Admin only
Feed
Create feeds β Admin, Editor
Manage feeds β Admin, Editor
Urgent messages on a feed β Admin, Editor
Delete posts on a feed β Admin, Editor
Delete comments on feeds β Admin, Editor
Create events β Admin, Editor, Manager
Set up a broadcast β Admin, Editor, Manager
To-do lists
Create to-do lists β Admin, Editor, Manager
Edit and manage to-do lists β Admin, Editor, Manager
Add a task to an existing to-do list β Admin, Editor, Manager
Change the audience β Admin only
Chats
Create manual chat groups β Admin, Editor, Manager and Employee. This is the one admin-style action ordinary employees can take
Set up an automatic group chat β Admin, Editor, Manager
People Directory
Create new employees β Admin, Manager
Invite employees to the platform β Admin, Manager
Edit employee details β Admin, Editor, Manager
Deactivate employees β Admin only
Give and edit permissions β Admin only
See employee progress data β Admin only
Settings
Create new locations β All Gravy only
Change a location name β All Gravy only
Account settings β Admin
Delete their own profile β Admin
Download the salary export β Admin
Connect an integration to a location β All Gravy only
Those three are the most common source of "I am an admin, why can I not do this?". Adding a location, renaming one, and connecting a rota or payroll integration all come to us. Chat with us and we will do it.
π¬ Not every module is on every account. If a whole section above is missing for you, your account has not activated that module β chat with us and we will check. π












