What is it?
Alvys now integrates with Fleetrock, a powerful fleet and shop management platform that helps carriers manage their own assets and even operate third-party shops. This is Alvys’ first maintenance integration, designed to eliminate double entry, improve visibility, and give dispatchers the data they need—all from inside Alvys.
Key Features of the Integration (v1)
Asset Sync
Assets created in Alvys will automatically sync to Fleetrock—no more double entry. Alvys remains the source of truth for all asset data.Repair Orders as Asset Events
Repair Orders created in Fleetrock appear in Alvys as Asset Events, making it easy to track maintenance directly from asset detail pages.Maintenance Visibility in Dispatch Planner
New columns in Dispatch Planner v2 show whether a truck or trailer is in the shop, awaiting service, or due for maintenance.
Why it Matters
This integration gives dispatchers real-time insight into truck and trailer availability without needing to log in to Fleetrock or rely on internal handoffs. It helps avoid assigning unavailable equipment and streamlines operations.
Fleetrock also brings a robust set of features beyond what’s currently available in Alvys Maintenance, including scheduled maintenance, parts inventory, and advanced reporting.
How to Set Up the Integration
Setting up the integration is a 3-step process:
Step 1: Connect Fleetrock
Login URL: Typically
https://www.fleetrock.comIf you are using a white-labeled version of Fleetrock, such as Love's or Shopview Connect, simply enter that login URL.
Username: Found in Fleetrock > Settings > Users > Username (company username, not your personal username
API Key:
Go to Fleetrock > Settings > API
Add description “Alvys”
Uncheck Use JSON Web Tokens (JWT)
Generate and copy the key
In Alvys: Paste API key, select applicable subsidiaries, and continue
Step 2: Assign Asset Groups
Fleetrock requires assets to be assigned to an Asset Group
Select which group Alvys-created assets should belong to
Step 3: Set Up Webhooks
In Alvys, copy the Secret Key and Webhook URL
In Fleetrock, go to Settings > Webhooks
Enable webhooks
Paste secret key and URL
Select all event types
Click “Send Test Webhook”
Click Update in Fleetrock to save
✅ Once Activated:
Assets in both systems with matching VINs will sync
Open or in-progress Repair Orders in Fleetrock will appear as Asset Events in Alvys
How It Works After Setup
Asset Sync
Always create assets in Alvys—these push to Fleetrock
Fields that stay synced:
Unit #
VIN #
License #
License State
License Expiration
Repair Orders as Asset Events
Found in the Asset Events tab on asset detail pages
Statuses:
Open = Not Started in Fleetrock
In Progress = In Progress or Waiting
Complete = Finished, Invoiced, or Paid
Asset Status in Alvys
Automatically updates based on Fleetrock RO status
In Progress RO → Asset shows as In Shop
Finished RO → Asset shows as Active
Dispatch Planner Maintenance Visibility
The Fleetrock integration introduces four new maintenance-related columns in Dispatch Planner v2, giving dispatchers key insights into truck and trailer availability without ever leaving the planner.
New Columns in Dispatch Planner:
Asset Status
Displays whether a truck or trailer is currently Active or In Shop
Status is automatically updated based on the status of Repair Orders in Fleetrock
If a Repair Order is marked as In Progress or Waiting, the asset status will be set to In Shop
When the Repair Order is Finished, Invoiced, or Paid, the asset returns to Active
Maintenance Status
Shows if the asset has any upcoming or overdue scheduled maintenance, or pending repair orders
Values include:
Awaiting Service – A Repair Order exists in Fleetrock with a status of Not Started. This signals that maintenance is expected to begin soon.
Overdue – Scheduled Maintenance has passed its due date in Fleetrock
Upcoming – Scheduled Maintenance is due soon based on the schedule set in Fleetrock
If more than one status applies, Alvys will show only the highest-priority status using this order: Awaiting Service > Overdue > Upcoming
Expected Finish Date
Pulls from the Date Expected Finish field in the Fleetrock Repair Order
Helps dispatchers determine when a truck or trailer in the shop will likely become available again
Maintenance Notes
Displays high-level notes from Fleetrock related to the repair or scheduled maintenance
Useful for providing additional context like the service type, issues reported, or shop location
How It Helps Dispatchers:
Dispatchers no longer have to guess or manually confirm whether a truck or trailer is available—they’ll have a live view of maintenance status and shop availability.
Hovering or clicking on asset details will show more information if there are multiple statuses or repair orders tied to the asset.
Although Alvys does not block dispatchers from assigning a trip to an asset that’s in the shop or overdue for maintenance, they’ll have all the context they need to make an informed decision.
Example Scenarios:
In Shop with Awaiting Service:
A truck has an open RO in Fleetrock with status Not Started. Alvys shows it as In Shop and “Awaiting Service.” The dispatcher sees the finish date is 4/23 and can plan around that downtime.
Overdue Maintenance:
A trailer is overdue for a PM Service. The dispatcher sees “Overdue” in the Maintenance Status column and may choose to delay the assignment until it’s addressed.
Frequently Asked Questions (FAQ)
Do assets sync between systems?
Yes, if they share a VIN. New assets must be created in Alvys.
What about accounting and invoices?
Fleetrock integrates with QuickBooks Online (QBO).
For others, future development is planned, but there’s no set date.
My integration credentials aren’t working—why?
Make sure:
You’re using the correct Username from Fleetrock settings (not your login email)
The JWT checkbox is unchecked
Why isn’t maintenance info showing up right away?
Fleetrock sends scheduled maintenance daily at 5am EST. You can manually push it if needed.
What future enhancements are coming?
Cost reporting in Alvys Financial Reports (within 1 month of release)
Ability to deduct Fleetrock ROs from driver pay (within 2 months of release)
Can I test Fleetrock in a demo environment?
Currently, it’s only available in one production environment (AL363). We’re working on getting another account for demo use.
What if I add a VIN to an existing asset after the integration is live?
The system will sync that asset to Fleetrock if the VIN matches an existing record.
What if I import assets into Alvys after activation?
VINs will sync, and new ROs will show up. However, existing open/in-progress ROs won’t sync retroactively.