Frequently asked questions:
See below for common questions and answers regarding how your billing works on Angi.
1. When is my billing cycle?
Billing cycles run from 12:00 am on Wednesday to 11:59 pm on the following Tuesday. Your card will be charged for any leads you received during that cycle on Friday.
2. When is my payment due and how can I pay?
Payment is due every Friday. If you pay by Credit Card or Electronic Funds Transfer, the Total Balance Due will automatically be deducted from your account. You may also make a payment online on the Angi for Pros site.
3. How often am I charged for leads?
You will be charged for leads on a weekly basis, every Friday.
4. What is a monthly lead budget?
Your monthly budget is an estimated monthly dollar amount that you would like Angi to try to meet when sending you leads. As a reminder, Opportunities are charged outside of your monthly budget. Your monthly budget is an estimated goal of monthly spend and is not a hard cap.
5. Why did I exceed my monthly budget?
Our matching algorithm will send you a lead if you have some monthly budget left, even if that lead causes you to exceed your monthly budget. Example: If your monthly budget is $500 and you’re currently at $480, you may still receive a $40 lead.
Please review your billing statements regularly to ensure you’re satisfied with your current monthly lead budget.
6. How am I charged for leads?
The lead fee applies as soon as you receive a lead. You are charged every Friday for the leads that you receive the previous Wednesday through the current Wednesday.
7. How do I pay for Opportunities?
You only pay the lead fee when both you and the customer accept the connection. You can still receive Opportunities when you have your leads paused or your profile is set to short-term coverage. Opportunities are charged outside of your monthly lead budget.
8. How can I get my annual statement when doing taxes?
You can print out your monthly statements from the "Statement" page of the Angi for Pros site. If you need a full year of statements, send us a chat or call our Customer Care team.
9. How is my invoice distributed?
Your billing statement will be emailed to you weekly and at the end of each month. It can also be found on the Statements page of the Angi for Pros site or on the Angi Leads Pro app.
10. Does my membership auto-renew?
Yes, your membership auto-renews unless otherwise stated.
11. What determines lead pricing?
Lead pricing varies based on task, location, and how homeowners requested their quotes. These factors help us match the value of the lead with the price.
If you have questions or are experiencing any issues, reach out to Angi Customer Care at (877) 947-3639 or start a live chat during business hours (Monday - Friday, 6 AM - 6 PM MST).