We’ve released some exciting changes, specifically designed to simplify your communication with homeowners. These improvements make it easier for you to connect with potential customers and turn more leads into jobs done well.
Automated messages:
When you turn on automated messages, we will instantly send your new leads the message you choose to quickly get the conversation started. Keep in mind that messages are only automatically sent on new leads in which the homeowner hasn’t already messaged you.
Follow these steps to turn on the feature:
Angi Ads Pro app:
1. In the Angi Ads app, tap Messages in the main navigation menu and then select the Automations tab. On this screen, you can turn on a pre-built template or customize your own message to initiate conversations with new leads.
2. To change the template that is sent to the homeowner, select Change template. We offer 3 template options that prompt homeowners to schedule a call, share project details, or get their question answered.
3. If you prefer, choose Write your own to create your own custom template and craft a personalized message for homeowners from your company. Note: You’ll need to update to app version 24.24.0 or newer on Android or 24.24.1 or newer on iOS in order to have this feature. Only one custom template can exist at a time. If you want to adjust your custom message then you’ll need to select the Write your own option again to replace your current custom message with a new one.
4. Once you have selected the template you would like to send automatically when you receive a lead from a consumer, tap Save.To turn on your Automated message, turn the toggle on at the bottom of the screen. When it is on, the toggle will be blue and a small pop up will appear, confirming you've turned them on.
5. To turn off your Automated message, follow the same steps above and turn the toggle off. When it is off, the toggle will be gray.
Angi for Pros site:
Go to the Angi for Pros site and sign in.
Click on the Messages tab.
Click on the Automations tab within your inbox.
4. You can choose between three prewritten templates by clicking on Change your template. If you would like to create a custom automated message template, choose the Write your own option.
5. Once you have selected the template you would like to send automatically when you receive a lead from a consumer, click Save. Only one custom template can exist at a time. If you want to adjust your custom message then you’ll need to select the Write your own option again to replace your current custom message with a new one.
6. To turn on your Automated message, make sure to click the blue Turn on automation button.
7. To turn off your Automated message, follow the same steps above and turn the toggle off. When it is off, the toggle will be gray.
Get help
If you’re experiencing any issues, chat online with our support team. Support hours: Monday - Friday 8AM to 9PM and Saturday 9AM to 6PM ET.