Primary Role: Business Administrator (BA)
Focus: Apply
Where: Admin Portal - Group Management
🧭 Before You Start
You must have Business Administrator access.
Confirm the organization is configured as Work-First before making edits.
Tip: You will see the Work Folders tab in ANVL Manager if the org is Work-First.Workflow-First organizations display a single “Workflow First” Work Item Category, which should not be edited.
Changes apply immediately and affect what end users see when creating or editing Work Folders.
In the ANVL Admin Panel, these are called Work Item Categories; for end users (Mobile app, Workflows, and Insights), they appear as Categories in Work Folders.
Before editing, review Understand Work Item Categories (Business Administrator) to understand applicability and impact.
🎯Why It Matters
Work Item Categories define how Work Folders are categorized by users
Categories impact:
Organization of work
Reporting and aggregation
Incorrect edits can confuse users or affect reporting
⏱️When to Do This
Adding new category options for Work Folders
Renaming existing categories
Removing categories that are no longer used
🛠️Steps: Edit Work Item Categories
Open Group Management in the ANVL Admin Portal.
Use filters or search to locate the Group to edit.
Scroll right to the Work Item Categories column.
Tip: Re-arrange columns by dragging and dropping them into the desired order for easier editing.Click into the Work Item Categories column.
In the popup window, you can:
Add a new category
Enter the Category Name
Select + Work Item Categories
Rename an existing category
Edit the category name directly
Delete a category
Remove the category from the list
Select Save to apply the changes.
Wait for the table to refresh and verify the change(s) were successful.
⚠️Watch Out For…
Workflow-First orgs should not edit Work Item Categories
Categories are Group-specific
There is no inheritance between Groups
Deleted categories cannot be restored automatically
✅What You Should See
Updated Work Item Categories saved for the Group
Categories available to end users when:
Creating a Work Folder in the mobile app
Creating or editing a Work Folder in Workflows or Insights
🔗 Related Articles
Job Role: Business Administrator | Permission Level: Admin / ANVL Web | Special Rights: Admin Portal






