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Understand Workflow Categories (Business Administrator)

Explains what Workflow Categories are, why they are required, and how they impact workflow deployment and user experience.

Lauren Baird avatar
Written by Lauren Baird
Updated this week

Primary Role: Business Administrator (BA)
Focus: Learn

Where: ANVL Workflows, Editor, Admin Portal


🧭 Before You Start

This article is a reference for understanding how Workflow Categories behave.
Use it before creating, editing, or deleting Workflow Categories in Group Management.


🎯Why It Matters

  • Workflow Categories are required before workflows can be deployed to a Group

  • They organize workflows by program or workstream

  • Categories control how workflows appear to users and Workflow Managers


⏱️When to Use This

  • Setting up a new Group (Site)

  • Planning workflow programs or workstreams

  • Reviewing how workflows are organized and displayed

  • Before adding, editing, or deleting Workflow Categories


📝What Workflow Categories Are

  • Group-level classifications used to organize Workflow Templates

  • Visible to:

    • End users when starting a workflow (Mobile & Web)

    • Workflow Managers when publishing templates

  • Required for:

    • Workflow deployment

    • Workflow selection


📝How Workflow Categories Are Used

For End Users

  • Categories appear when selecting the type of workflow to start

  • Help users find the correct workflow quickly

For Workflow Managers

  • Categories must exist in the Group before a workflow template can be published

  • Categories determine where workflows are grouped and displayed

If a Category does not exist for the Group, it cannot be selected during workflow template publishing.

Example of Workflow Categories in the ANVL Mobile App (Quality, Task Planning)

Workflow Categories available to Workflow Managers when publishing workflow templates.


📝Key Characteristics

  • Categories are Group-specific

  • New Groups do not inherit Workflow Categories

  • Category Type is defined at creation and cannot be changed

  • Categories must be managed intentionally to avoid disruption


⚠️Watch Out For…

  • Deleting a Workflow Category requires preparation and Support involvement

  • Missing categories block workflow deployment

  • Changes affect all users assigned to the Group


✅What You Should See

  • Clear Workflow Categories that reflect programs or workstreams

  • Categories consistently available during:

    • Workflow publishing

    • Workflow start by users


🔗 Related Articles


Job Role: Business Administrator | Permission Level: Admin / ANVL Web | Special Rights: Admin Portal

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