Answer
Remove Supervisor status from a user when they no longer need to act as a supervisor or when you need to inactivate their account. In ANVL Insights, a user is treated as a supervisor when they have both ANVL Insights access and a phone number on their profile.
Steps
Open the user profile
Open ANVL Insights.
Go to Users.
Search for the user.
Select the checkbox next to the user’s name.
Select Modify > Modify User.
Remove Supervisor criteria
Remove ANVL Insights access from the user profile.
Select Update to save the change.
Inactivate the user if needed
Return to Users.
Select the user again.
Select Modify > Inactivate User.
Select Agree to confirm.
Where Supervisors Appear
Users with Supervisor status appear in several places across ANVL:
As selectable options when assigning a Supervisor to another user
In Supervisor-related filters in Power BI reports
In oversight, alerting, and reporting workflows
Supervisor assignment in a User profile.
When to Do This
Remove Supervisor status when:
You are attempting to inactivate a user
You see a message such as “Error: One or more users are supervisors” during inactivation
A user no longer needs to act as a Supervisor and should not appear in:
Supervisor selection lists
Supervisor-related reporting
This action is commonly required during offboarding or role changes.
Supervisor inactivation warning displayed when attempting to inactivate a user with Supervisor status.
Additional Details
A user is classified as a supervisor when they have both a phone number and ANVL Insights access.
Users with supervisor status cannot be inactivated until that status is removed.
Before inactivating the user, update any people who currently have that person assigned as their supervisor.
Removing supervisor status also removes the user from supervisor-related selections and reporting.