When to Do This
Pages won’t load correctly
You’re stuck in a login loop
Recent updates aren’t appearing
Support asks you to clear your cache
Steps to Clear Cache and Cookies (Chrome)
Open Google Chrome.
Click the three-dot menu in the top-right corner.
Select Settings.
Click Privacy and security in the left menu.
Select Clear browsing data.
In the Time range dropdown, choose All time.
Check the following boxes:
Cookies and other site data
Cached images and files
Click Clear data.
Close and reopen Chrome, then try accessing ANVL again.
Important Notes
Clearing cookies may sign you out of websites, including ANVL.
Saved passwords are not removed unless you select that option.
Need Help?
If issues persist after clearing cache and cookies, contact Benchmark Gensuite Support for further assistance.