Answer
If you are unable to sign in, you can reset your password from the ANVL login screen. Username and password logins are case sensitive, so check your entry before requesting a reset.
Use Forgot Password? on the ANVL login screen to receive a verification code and create a new password. If your organization uses Single Sign-On (SSO), use your company’s sign-in process instead.
Steps
Username and password
Open the ANVL login screen.
On the login screen, enter your username.
Select Forgot Password?
Check your email for the verification code.
Enter the six-digit code.
Create and confirm your new password.
Return to the login screen and sign in with your updated password.
Single Sign-On (SSO)
Open the ANVL login screen.
Select Does your company use single sign-on?
Enter your work email address.
Complete sign-in through your organization’s identity provider.
If you need to reset your password for SSO, contact your company’s IT department. ANVL Support cannot reset SSO passwords.
Additional Details
Username and password logins are case sensitive.
You must have access to the email address associated with your ANVL account.
If you do not receive the verification code, check your Spam or Junk folder.
If you are unsure whether your organization uses SSO, contact your internal administrator.