Answer
Clear the ANVL app cache through your Android device’s app settings.
Steps
Open your device’s Settings.
Tap Apps.
Scroll to and select ANVL.
Tap Storage.
Tap Clear Cache.
If the issue persists:
Tap Clear Storage (or Clear Data).
Confirm the action if prompted.
Reopen the ANVL app and log in again if required.
Additional Details
Clear Cache removes temporary files and does not delete your account.
Clear Storage/Data resets the app and may log you out.
Ensure your workflows are fully synced before clearing storage to avoid losing unsent offline data.
Menu names may vary slightly depending on your Android version and device manufacturer.
If the issue continues after clearing cache and storage, contact ANVL Support.
Permissions Model
Users: ANVL Workflows User (Android)
Permission Level: TECH
Special Rights: N/A
Distribution Lists: N/A