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Change a User’s Language Setting

Learn how to update the system language for a user in ANVL Manager and understand what the language setting does and does not affect.

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Written by Jeff Mann
Updated today

Role: Site-Level Admin
Platform: ANVL Manager (https://insights.anvl.com)
Focus: Apply


Purpose

Change the system language used for menus, buttons, and platform text for a specific user.


Why This Matters

  • The language setting controls system-level text only

  • It does not translate workflows or workflow questions

  • Correct language settings improve usability for global teams


When to Do This

  • A user prefers to view ANVL in a different language

  • A user supports a site operating in a non-default language

  • A new user is created with the wrong language setting


Before You Start (Important)

  • You must be a Site-Level Admin with access to the Users tab

  • The user account must already exist

  • Workflow content is not automatically translated


Steps: Change the Language Setting

  1. Log in to ANVL Manager at https://insights.anvl.com.

  2. Go to the Users tab.

  3. Select the checkbox next to the user you want to update.

  4. Click ModifyModify User.

  5. In the Language section, select the desired language.

  6. Click Update in the upper-right corner to save changes.


What Happens Next

  • The user must log out and log back in to see the change

  • Platform menus and system text update to the selected language


Helpful Notes

  • Mobile app: The device language (phone or tablet) must also be set to the same language for menus to display correctly.

  • Workflows: JSAs, JHAs, Job Safety Briefings, Inspections, and other workflows are not translated by this setting.

  • Workflow translations: Contact your ANVL Customer Success Manager for workflow translation options.

  • Data exports: Excel may not support special-character languages (e.g., Chinese, Japanese).

    • Mac: Use Numbers

    • Windows: Use Notepad++


What You Should See

  • Updated language saved on the user profile

  • System menus and buttons displayed in the selected language after re-login


Additional Language Support

ANVL includes several languages out of the box.
If you need an additional language, contact your account representative by submitting a Help Desk ticket or using Help Me (for subscribers who use other Benchmark Gensuite applications in addition to ANVL).

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