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How do I request a new credit assessment?

Robert Fischer avatar
Written by Robert Fischer
Updated over a week ago

If you’d like a higher credit limit, or if you were not approved in your last assessment and want to try again, you’ll need to request a new credit assessment.


When can I get a new assessment?

  • We can open a new assessment every 30 days.

  • Previous assessments don’t affect the outcome – each assessment is independent.

  • You’ll automatically be asked to complete a new assessment at least once a year. If you haven’t used your assigned credit, this will happen sooner – within 2 months of your most recent assessment. Or if you have received 2 reminders within the same month due to a missed installment.

What happens when I start a new assessment?

  • Your current credit limit will temporarily be set to 0 DKK.

  • In the new assessment, you may:

    • be declined,

    • receive a lower credit,

    • keep the same credit,

    • or be approved for a higher credit.

  • Any existing installment plans you are already paying off will not be affected, even if you are declined or receive a lower limit.

How do I request a new assessment?

If you’d like a new credit assessment, please contact our support team, who can open it for you.

Once it’s opened, you can complete the assessment directly from your account. You’ll find it under the banner “There’s more to do…” on your account home page.

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