Appstle Subscriptions and Appstle Membership automatically tag orders and customers when someone subscribes. These tags help you track subscriber behavior, personalize customer journeys, and integrate with other Shopify apps like loyalty platforms, email marketing tools, and content access apps.
β Why Tagging Matters
Tags help you:
Identify recurring vs. one-time purchases.
Track the status of a subscription (active, paused, cancelled).
Segment customers by selling plan or membership level.
Offer unique experiences and rewards.
Connect with other Shopify apps that respond to customer tags.
π Types of Tags: Hardcoded vs. Dynamic
Appstle gives you flexibility to tag customers and orders using:
πΈ Hardcoded Tags
Static tags you define manually. Examples:
appstle_subscriber
premium_member
gold_tier
These apply to all subscribers or based on specific rules you configure.
πΉ Dynamic Tags
Auto-filled tags that change based on each customer or order. You can include variables like:
{selling_plan_name}
β e.g.,subscriber_plan_Monthly Wellness Kit
β Example:
If you use this tag format:
subscriber_plan_{selling_plan_name}
Customer who subscribes to "VIP Skincare Routine" gets this tag:
subscriber_plan_VIP Skincare Routine
π Where Tags Show Up in Shopify
Customer Tags:
Go to your Shopify Admin.
Click Customers.
Select any customer to see their tags on the right side.
Order Tags:
Go to Orders in Shopify Admin.
Click any order to view tags in the order details panel.
βοΈ How to Configure Tagging in Appstle
Open your Appstle Subscriptions or Appstle Membership app.
Go to the More section from the left-hand menu.
Click on Tag Settings.
Configure your Order Tagging and Customer Tagging:
Use static values like
appstle_subscriber
.Or dynamic variables like
{selling_plan_name}
.
Click Update to save.
These settings will apply automatically to future subscription purchases and renewals.
π Real-World Use Case: Give Access Based on Subscription Plan
A common scenario we hear from merchants:
βI want to give different benefits to customers based on which subscription they bought.β
While Appstle doesnβt directly handle access control, our tagging system enables it via integrations.
π₯ Example
Letβs say:
Customer A buys a Monthly Wellness Kit subscription.
Customer B buys a VIP Skincare Routine subscription.
If your tag format is:
subscriber_plan_{selling_plan_name}
Then:
Customer A gets:
subscriber_plan_Monthly Wellness Kit
Customer B gets:
subscriber_plan_VIP Skincare Routine
You can now:
Use Shopify customer segments based on these tags.
Use Locksmith to control access to specific products or pages.
Trigger custom automations in Mechanic.
Assign reward tiers in Appstle Loyalty or Smile.io or Rise.ai.
Send tailored emails via Klaviyo.
β‘οΈ The tags become a bridge between the subscription a customer bought and the perks or access you want to provide.
π‘ More Use Cases
π― Marketing: Target emails by subscription level or status.
ποΈ Perks: Offer discounts or early access to high-tier members.
π Gated Content: Restrict content based on tags via apps like Locksmith.
π Analytics: Analyze churn or lifetime value by tag group.
π οΈ Support
If you need help configuring tags or connecting them to other Shopify apps:
Reach out via the in-app chat widget (24/7)
Or email us at: support@appstle.com
Weβre always happy to help.