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Hydropixel: How to Troubleshoot a Leak

Step-by-step guide to identifying and resolving leaks

Updated this week

Leak Detection Process:

  1. Initial Inspection

    • Remove the top back panel

    • Check for water pooling on the lid or panel floor

    • Use a flashlight for better visibility

  2. Detailed Examination

    • Remove bottom back panel

    • Inspect front dispensing mechanism

    • Check filter compartment

    • Ensure filters are correctly tightened

    • Look for potential porcelain cracks, especially if the device has been frozen

  3. Thorough Investigation

    • Remove top panel using a Phillips screwdriver

    • Feel along all L-joints and tubing

    • Press tubing fully into L-joints

    • Verify all connections are secure

  4. Advanced Troubleshooting

    • Remove bottom tank

    • Shine flashlight into tank area

    • Inspect side panel components

    • Check every machine component meticulously

Important Notes:

If you cannot resolve the leak, contact Hydropixel support with comprehensive details about the issue.

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