If you're running into any issues with how Upcart is working, please reach out to us using the chat in the bottom right corner of the app.
We're always happy to help troubleshoot and we always appreciate your feedback.
Uninstalling Upcart
If you're set on parting ways with us, all you need to do is uninstall the app.
Uninstalling the app will automatically cancel your subscription to Upcart.
You can use this link to go directly to your Shopify Admin apps list.
Scroll down to find Upcart in your apps, click on it, and then scroll to the bottom of the page to click the red Delete button.
Step-by-Step Guide
If you prefer not to use the link above, follow the steps below to uninstall manually:
Click on Settings in the bottom left corner of your Shopify Admin.
Select the Apps and Sales Channels tab on the left side of the screen.
Find Upcart in the list of apps.
Hint: You can sort the list alphabetically (A–Z) to find it faster.Click on the Uninstall button next to Upcart.
Optionally, leave a reason for uninstalling, then click the red Delete button.
After Uninstalling
Rest assured that Upcart doesn't leave any code behind on your store.
Because Upcart runs through an app embed, it removes everything automatically when uninstalled.
For follow up Billing questions, please refer to our Billing FAQ or reach out to our support team at support@upcart.app.