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Manifest Loads — Multi-Carrier, Multi-Leg & Cross-Border Freight

How Build and Manage Manifest Loads — Giving You the Power to Run Complex Freight — Without a Complex TMS

Updated over a week ago

There comes a point in every growing brokerage or trucking company where one pick, one drop loads just don’t cut it anymore.

That’s why we built Manifest Loads — giving you the ability to:

  • Assign multiple carriers or drivers to a single load

  • Build and manage multiple legs

  • Post individual legs to load boards

  • Generate separate rate confirmations per leg

  • Manage individual carrier payables

  • Track, text, and tender each leg independently

  • Handle Dray, Rail, Final Mile, Cross-dock, Cross-border and specialized carriers for specialized legs.

And the best part?

It works just like the AscendTMS you already know and love.

Automated Workflow Engine (AWE) rules? ✔
User Permissions? ✔
Tracking integrations? ✔
Accounting? ✔

No new learning curve. Just more power.


Enabling Manifest Loads

Begin by selecting the Settings tab found on the left side of your AscendTMS screen

Locate the Load Management section, then select Enable Manifest Loads

Once enabled, a new tab labeled Manifest Loads will appear in Load Management.

This Manifest Loads tab provides a centralized view of all multi-carrier and multi-leg loads. Individual legs will also appear in other relevant Load Management tabs, based on your organization's Load Status workflows.


🏗️ Building a Manifest Load

Building a Manifest Load is just as simple as building a standard load.

You can:

  • Click Build a Load

  • Or create a Manifest Load Template (for your Dedicated Lanes and Repeat Loads)

Step 1: Choose Manifest Load

On the Build a Load screen, you’ll now see two additional options:

  • Create New Manifest Load

  • Create New Manifest Template

Select the appropriate option and proceed.


Step 2: Add & Arrange Stops

The overall load-building process remains familiar, with a few updates designed to support multiple carriers and multiple legs.

For Manifest Loads:

The Carrier / Asset Info & Edit Stops tabs have been combined into a single tab — Edit Manifest & Carriers

Additionally, you can toggle back to a Standard Load at any time by selecting the Convert to Standard Load option.

Next, add some Stops to your Manifest Load. To do so, simply select from:

  • Add Pickup

  • Add Delivery

  • Add Other Stop

NOTE: You do not need to enter stops in order. Simply drag and drop stops into the correct sequence once entered (more on this below).

For a tutorial on how to add stops to loads, please visit our Build a Load Help Guide, and navigate to the Edit Stops section.

Here's a quick look at what your Edit Manifest & Carriers tab will look like once you've added Stops.

To rearrange the order of your Stops — which can be done at any time while building the Manifest Load — simply click and drag the Stop into the desired position.


Step 3: Create Legs

Each Manifest Load receives:

  • A Master (Manifest) Load Number
    This is the primary load number used for customer billing, reporting, and overall load tracking and management.

  • Individual Leg Identifiers (Example: 468-A, 468-B)
    Each leg is assigned a sub-identifier tied to the Manifest Load Number. These leg IDs allow you to manage carriers, documentation, tracking, and payables independently — while still keeping everything grouped under one master load.

To Create a Leg:

—Select the stops that belong to the leg using the checkbox next to each stop

NOTE: to create a leg, you must select a minimum of two stops.

—Choose one of the following options:

Create Leg & Assign Carrier

Use this option if you already know which carrier will handle the leg. You will be prompted to select the carrier immediately.

A new window will appear where you can search your existing carrier database and select the carrier to assign to the leg.

You will now see the carrier selected as assigned to the leg

Create Leg & Set Carrier Unassigned

Use this option if you do not yet have a carrier or driver you wish to assign. You can assign a carrier or driver at any time after the leg has been created.

Once you've created a leg, the leg identifier will appear under the Manifest Load.


🚚 Assigning Carriers or Drivers to Legs

If you chose the Create Leg & Set Carrier Unassigned (outlined above), Click Assign Carrier on the leg.

A new window will appear where you can search your existing carrier database and select the carrier to assign to the leg.

You will now see the carrier selected as assigned to the leg

Special Note: Companies with Dual Authority (Broker & Carrier)

If your company operates as both a broker and a carrier (dual authority), you have additional flexibility when assigning legs.

For each leg, you may choose to:

  • Assign an outside carrier from your carrier database
    OR

  • Assign your own company driver and equipment

This allows you to manage brokered legs and asset-based legs within the same Manifest Load, depending on how the freight is structured.

If you wish to assign a company driver to a leg, simply select the I am Using My Own Asset/Driver as the Carrier for the Selected Stop Actions option


💰 Assigning Carrier Payables (Expenses), Additional Leg-Specific Info and Generating / Sending Carrier Confirmations

Once a carrier has been assigned to a leg, all documentation and financial management for that leg can be handled directly from the leg view.

From the leg view, you can:

  • Assign Carrier Payables (Expenses)

  • Generate a leg-specific Carrier Confirmations

  • Email Carrier Confirmations or Request eSignature

Each leg operates independently, so each carrier receives their own documentation and pay structure.

Assign Carrier Payables (Expenses) and Additional Leg-Specific Info

To add carrier payables (expenses) to a leg:

  • Click the + (expand) icon, or

  • Select Carrier Confirmation / Details

When expanded, you can:

  • Add or update driver details

  • Set the leg status

  • Assign equipment

  • Enter carrier payables

  • Email carrier documents

  • And MORE

All financials and documentation can still be managed the same way as a standard load — they’re simply consolidated into one convenient location within the leg view.

Once you've added desired info (including the rate you're paying the carrier), select the View / Send Carrier Confirmation button

When sending the carrier confirmation, choose one of the following options:

  • Send E-Sig Request to request an electronic signature through AscendEZSign

  • Send E-Mail Only to email the document without requiring a signature

Regardless of which option you choose, the workflow remains the same as sending confirmations on a standard load.


Managing Manifest Loads in Load Management

Once all load details and carriers are assigned, you can manage your manifest loads via Load Management. All shortcut menu items as well as load actions can all be accessed for Moad Management.

From the Manifest tab, you can see all your multi-carrier loads. Each load will show the main load with "Manifest" as a header and then each leg will fall under the main load.


All action items such as editing a load, copying a load and archiving all work the same in Load Management.

Posting Manifest Loads

From Load Management, posting loads will be the same for manifest loads as they are for standard loads. As long as all criteria to post the leg are met, just click on Post Loads as shown below and the posting modal will appear.

In the modal, each leg id shows as well as the stop details.

From the shortcut menu, you can choose individual legs to post. Just highlight the leg, right click to the shortcut menu and choose Post Load. As shown above, the load details and load id will show and you can post the leg.

From inside the load, you can choose the Post Load option as shown below. In this screenshot, the second leg is already assigned. Once you click post load, the unassigned leg(s) is the only leg that will show in the modal to post.

Tracking and Texting Options Manifest Loads

All options for tracking or texting fall under the Dispatch and Tracking option throughout Ascend. All follow the same steps. You can either choose the main load or each individual leg to track, text or log a check call.

If you choose a load for any of these options, you will get a modal where you can choose which leg to track, text or log a check call.

This is the view you will get. Here you can select which leg to track.

You will see the leg here so choose which tracking service you will use.

Then just enable tracking.

For texting and check calls, the process is the same, but the modal looks a little different. Once you choose which option, this is what you will see. Just click on Select to go to the texting or check call modal for that leg.

Tendering Manifest Loads to the Portal

This process is the same for tendering loads to carriers via the portal. The carrier must have been unboarder prior to tendering. From Financials, you will click on thec Tender Load button.

Once you click on this, you will get a modal to choose which leg to send to the carrier's portal. If they are not setup already, you will not be able to tender and the option is blocked.

Manifest Loads and Accounting

When sending manifest loads to accounting you can either wait for the load to complete or you can individually send legs to Accounting so to not hold up paying portions of the load where the leg is done and the carrier can then get paid.

On the Invoices page, manifest loads will show as per below and still look the same.

From the Bills page, you will see a bill for each leg/carrier on the load. Just follow the same process to record individual carrier bills.

Lastly, if using Quickbooks, driver bills will not show the individual leg identifiers but will show the main load id for each leg.

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