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Manifest Loads — Multi-Carrier, Multi-Leg & Cross-Border Freight

How Build and Manage Manifest Loads — Giving You the Power to Run Complex Freight — Without a Complex TMS

Updated over a week ago

There comes a point in every growing brokerage or trucking company where one pick, one drop loads just don’t cut it anymore.

That’s why we built Manifest Loads — giving you the ability to:

  • Assign multiple carriers or drivers to a single load

  • Build and manage multiple legs

  • Post individual legs to load boards

  • Generate separate rate confirmations per leg

  • Manage individual carrier payables

  • Track, text, and tender each leg independently

  • Handle Dray, Rail, Final Mile, Cross-dock, Cross-border and specialized carriers for specialized legs.

And the best part?

It works just like the AscendTMS you already know and love.

Automated Workflow Engine (AWE) rules? ✔
User Permissions? ✔
Tracking integrations? ✔
Accounting? ✔

No new learning curve. Just more power.


Enabling Manifest Loads

Begin by selecting the Settings tab found on the left side of your AscendTMS screen

Locate the Load Management section, then select Enable Manifest Loads

Once enabled, a new tab labeled Manifest Loads will appear in Load Management.

This Manifest Loads tab provides a centralized view of all multi-carrier and multi-leg loads. Individual legs will also appear in other relevant Load Management tabs, based on your organization's Load Status workflows.


🏗️ Building a Manifest Load

Building a Manifest Load is just as simple as building a standard load.

You can:

  • Click Build a Load

  • Or create a Manifest Load Template (for your Dedicated Lanes and Repeat Loads)

Step 1: Choose Manifest Load

On the Build a Load screen, you’ll now see two additional options:

  • Create New Manifest Load

  • Create New Manifest Template

Select the appropriate option and proceed.


Step 2: Add & Arrange Stops

The overall load-building process remains familiar, with a few updates designed to support multiple carriers and multiple legs.

For Manifest Loads:

The Carrier / Asset Info & Edit Stops tabs have been combined into a single tab — Edit Manifest & Carriers

Additionally, you can toggle back to a Standard Load at any time by selecting the Convert to Standard Load option.

Next, add some Stops to your Manifest Load. To do so, simply select from:

  • Add Pickup

  • Add Delivery

  • Add Other Stop

NOTE: You do not need to enter stops in order. Simply drag and drop stops into the correct sequence once entered (more on this below).

For a tutorial on how to add stops to loads, please visit our Build a Load Help Guide, and navigate to the Edit Stops section.

Here's a quick look at what your Edit Manifest & Carriers tab will look like once you've added Stops.

To rearrange the order of your Stops — which can be done at any time while building the Manifest Load — simply click and drag the Stop into the desired position.


Step 3: Create Legs

Each Manifest Load receives:

  • A Master (Manifest) Load Number
    This is the primary load number used for customer billing, reporting, and overall load tracking and management.

  • Individual Leg Identifiers (Example: 468-A, 468-B)
    Each leg is assigned a sub-identifier tied to the Manifest Load Number. These leg IDs allow you to manage carriers, documentation, tracking, and payables independently — while still keeping everything grouped under one master load.

To Create a Leg:

—Select the stops that belong to the leg using the checkbox next to each stop

NOTE: to create a leg, you must select a minimum of two stops.

—Choose one of the following options:

Create Leg & Assign Carrier

Use this option if you already know which carrier will handle the leg. You will be prompted to select the carrier immediately.

A new window will appear where you can search your existing carrier database and select the carrier to assign to the leg.

You will now see the carrier selected as assigned to the leg

Create Leg & Set Carrier Unassigned

Use this option if you do not yet have a carrier or driver you wish to assign. You can assign a carrier or driver at any time after the leg has been created.

Once you've created a leg, the leg identifier will appear under the Manifest Load.


🚚 Assigning Carriers or Drivers to Legs

If you chose the Create Leg & Set Carrier Unassigned (outlined above), Click Assign Carrier on the leg.

A new window will appear where you can search your existing carrier database and select the carrier to assign to the leg.

You will now see the carrier selected as assigned to the leg

Special Note: Companies with Dual Authority (Broker & Carrier)

If your company operates as both a broker and a carrier (dual authority), you have additional flexibility when assigning legs.

For each leg, you may choose to:

  • Assign an outside carrier from your carrier database
    OR

  • Assign your own company driver and equipment

This allows you to manage brokered legs and asset-based legs within the same Manifest Load, depending on how the freight is structured.

If you wish to assign a company driver to a leg, simply select the I am Using My Own Asset/Driver as the Carrier for the Selected Stop Actions option


💰 Assigning Carrier Payables (Expenses), Additional Leg-Specific Info and Generating / Sending Carrier Confirmations

Once a carrier has been assigned to a leg, all documentation and financial management for that leg can be handled directly from the leg view.

From the leg view, you can:

  • Assign Carrier Payables (Expenses)

  • Generate a leg-specific Carrier Confirmations

  • Email Carrier Confirmations or Request eSignature

Each leg operates independently, so each carrier receives their own documentation and pay structure.

Assign Carrier Payables (Expenses) and Additional Leg-Specific Info

To add carrier payables (expenses) to a leg:

  • Click the + (expand) icon, or

  • Select Carrier Confirmation / Details

When expanded, you can:

  • Add or update driver details

  • Set the leg status

  • Assign equipment

  • Enter carrier payables

  • Email carrier documents

  • And MORE

All financials and documentation can still be managed the same way as a standard load — they’re simply consolidated into one convenient location within the leg view.

Once you've added desired info (including the rate you're paying the carrier), select the View / Send Carrier Confirmation button

When sending the carrier confirmation, choose one of the following options:

  • Send E-Sig Request to request an electronic signature through AscendEZSign

  • Send E-Mail Only to email the document without requiring a signature

Regardless of which option you choose, the workflow remains the same as sending confirmations on a standard load.


Managing Manifest Loads in Load Management

Once your load and legs are built, you can manage everything from Load Management.

Navigate to the Manifest Loads tab to view all multi-carrier loads in one place.

Within this view:

The Master Load will appear labeled as Manifest

Each leg will be listed beneath the Master Load

Leg identifiers (e.g., 2443-A, 2443-B, 2293-A) will be visible for easy reference

Manifest Loads operate the same as standard loads, with added visibility into each leg. As a result, all standard actions in the Shortcuts Menu are still available, including:

  • Edit Load

  • Copy Load

  • Archive Load

  • Update Load/Leg Status

  • Dispatch and Tracking capabilities

  • and MUCH more (shown in the image below)


Posting Manifest Loads

Posting works the same as it does for standard loads, with the added flexibility of posting individual legs.

From Load Management (Posting the Manifest Load)

  • Select the desired Manifest Load

  • Right-click to open the shortcut menu

  • Click Post Load

From Load Management (Posting Individual Legs)

  • Select the desired leg

  • Right-click to open the shortcut menu

  • Click Post Load

The posting modal will display the selected leg’s details.

From Inside the Load

  • From the Load Actions bar, hover over Post/Search Load Boards

  • Select Post Load

The load posting modal will open, where you can post the legs within the Manifest Load the same way you would a standard load.

NOTE: Only unassigned legs will appear in the posting modal, and each leg is posted independently using its own stop details and leg identifier.


Tracking, Texting & Check Calls

All Dispatch and Tracking features work the same as standard loads — now with control at the leg level.

When selecting a Manifest Load, you’ll be prompted to choose which leg you’d like to manage.

After selecting the leg you which to manage, you can:

Enable tracking

Send text messages

Log check calls

This allows you to track, communicate, and manage each portion of the load independently — without losing visibility of the full shipment.


Tendering Manifest Loads to AscendPortal

Tendering follows the same process as standard loads, with selection at the leg level.

To tender a load:

Click Tender Load from within the load

Select the specific leg to send

Each leg must be tendered individually. If the carrier is not currently setup to receive and accept tenders via AscendPortal, the tender option will be unavailable.

For more info on how to invite carriers to receive and accept load tenders via AscendPortal, please visit the AscendPortal Help Guide below.


Manifest Loads and Accounting

Manifest Loads provide added flexibility when it comes to accounting.

You can:

  • Send the entire load to Accounting once all legs are complete
    OR

  • Send individual legs to Accounting as they are completed

This allows you to process carrier payments without waiting for the full load to finish.

Invoicing Manifest Loads

Manifest Loads appear similar to standard loads and follow the same invoicing workflow.

Carrier Payables / Bills

Each leg/carrier will generate its own bill.

  • Record carrier payables individually

  • Manage payments per leg

QuickBooks Note

If using QuickBooks:

  • Bills will reference the Master Load Number

  • Individual leg identifiers will not appear separately


Pro Tips

Create legs before assigning carriers
If you’re still sourcing capacity, build out your legs first. This allows you to move quickly when carriers become available.


Use templates for repeat workflows
If you regularly move freight with similar stop structures or handoffs, create a Manifest Load Template to save time.


Send legs to Accounting as they complete
Don’t wait for the full load to finish. Sending completed legs to Accounting helps speed up carrier payments and keeps cash flow moving.


Double-check stop groupings before creating legs
Legs are built based on selected stops. Taking a moment to confirm your stop selections upfront can prevent rework later.


Leverage tracking at the leg level
Enable tracking per leg to maintain accurate visibility across each segment of the shipment.


How Manifest Loads Fit Into Your Workflow

Manifest Loads are designed to extend your existing workflow — not replace it.

You’ll continue using the same tools you’re familiar with in AscendTMS, now with the flexibility to manage more complex, multi-leg freight within a single, organized load.

This added flexibility becomes especially valuable when managing cross-border and multi-segment freight.

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