Asklayer allows you to show different pages or questions to users based on their responses or end the survey based on their response.
These actions can be configured in two places
1. Per answer actions. The action taken differs based on the users response.
2. Default actions. When a question is answered an action is taken regardless of the response.
Let's look at an example:
Showing a user a different question and thank you page based on their satisfaction score. The goal is to thank the user if they have a high satisfaction or ask a follow-up question if they have a low satisfaction.
Create four pages:
Satisfaction rating page.
Set a conditional action. If score 0-5, go to page "2. Low satisfaction follow up question page."
Set a conditional action. If score 6-10, go to page "4. High satisfaction thank you page."
Low satisfaction follow up question page.
Leave default action as go to next page.
Low satisfaction thank-you page.
Change default action to "End survey" to prevent the survey continuing on to the high satisfaction page.
High satisfaction thank you page.
Change default action to "End survey"