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How can I connect Instagram to Atria and troubleshoot saving ads?

Link your Instagram handle and save ads to Atria by sending them to @tryatria_ai.

Written by India Carter

You can save ads from Instagram on your phone by sending them to @tryatria_ai in a direct message. This article explains how to set it up and what to do if a save doesn't seem to work.

Two Instagram features

  • The Instagram connector is a Raya connector, found in the Raya tab → Connectors.

  • Saving ads by DM lets you link your Instagram handle once, then send any ad, post, Reel or Story to @tryatria_ai to save it in Atria. There's no app to install.

Most of this article covers saving ads by DM.

Link your Instagram handle

  1. In Atria, open the Raya tab and go to Connectors. Find the Instagram connection and enter your Instagram handle without the @.

  1. Atria shows a 6-digit code.

  1. In Instagram, send the code to @tryatria_ai as a direct message.

  2. You'll get a reply confirming your account is linked.

The code expires quickly. If nothing happens when you send it, get a new code and send that.

Save an ad

Tap share on the ad and send it to @tryatria_ai. You'll get two replies:

  • "Saving the post…": we've received it.

  • "Post saved to Atria": it's saved.

Open Saved Ads in Atria to find it. You'll see a loading state while the image or video downloads. If something goes wrong, you'll see an error with an option to retry.

Ads, organic posts, Reels and Stories can all be saved. If we can't save something, we'll tell you.

Troubleshooting

No confirmation message. Instagram only lets us reply within 24 hours of your last message to us. If it's been longer, the ad may have saved without a confirmation. Check Saved Ads first. Sending the account a message now and then keeps confirmations working.

No reply at all, to the code or to posts. The connection on our side has probably dropped. Contact us and we'll reconnect it.

The ad isn't in Saved Ads. Contact us and we'll fix it.

It worked before but has stopped. Go to Raya → Connectors, open the Instagram connection, click Edit, re-enter your handle and verify with a new code. If you've changed your Instagram username, you must do this, because we match on your handle.

The ad saved but looks wrong or incomplete. Retry it from Saved Ads. If it fails again, send us the Instagram link.

On desktop

Use the Atria Chrome extension. Install it from the Chrome Web Store, browse Instagram as usual, and save ads from the page to the same boards.

Still stuck?

If you've relinked and sent a new code and ads still won't save, send us your Instagram handle and a link to the post you tried.

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