How Can I Connect Instagram to Atria and Troubleshoot Saving Ads?
Atria allows you to save Instagram ads directly from your feed, but setting up the connection and troubleshooting issues can sometimes be necessary. This guide provides step-by-step instructions for connecting Instagram to Atria, saving ads, and resolving common issues.
Connecting Instagram to Atria
To connect your Instagram account to Atria and enable ad saving:
Link Your Instagram Handle in Atria - Enter your Instagram handle in Atria without the
@symbol. - Send the verification code provided by Atria to the Atria Instagram account via Direct Message (DM). - Wait for a confirmation message in Instagram indicating the connection is complete.Save Posts via Instagram DM - Send a post to Atria via Instagram DM. - You should receive a confirmation message in Instagram stating, "Post saved to Atria."
Confirm Ads Appear in Atria - Open the "Saved Ads" page in Atria. - A loading status popover will appear while assets download. If saving fails, an error status will appear with an option to retry.
Troubleshooting Connection Issues
If you encounter issues saving ads or connecting Instagram to Atria:
Reconnect Your Instagram Account - Open the Instagram connection modal in Atria. - Click "Edit," re-enter your Instagram handle, and re-verify your account.
Check for Temporary Service Interruptions - If the Instagram connection status in Atria shows "Coming soon," the DM-to-save flow is temporarily unavailable due to an Instagram API change. - During this period, the bot will not save ads.
Workarounds for Temporary Interruptions
If the Instagram DM bot is unavailable, you can still save Instagram ads using the Atria Chrome Extension:
Install the Atria Chrome Extension from the Chrome Web Store.
Open Instagram through the extension.
Save the desired Instagram ads directly using the extension interface.
This workaround ensures you can continue capturing Instagram ads while the engineering team resolves the issue.
FAQs
Q: What should I do if the Instagram DM bot doesn’t respond?
Ensure your Instagram account is correctly linked to Atria. If the issue persists, try reconnecting your account or using the Chrome Extension as a workaround.
Q: How long will the "Coming soon" status last?
The duration depends on the resolution of the Instagram API issue. Updates will be provided by the Atria team.
Q: Can I save Instagram ads without using the DM bot?
Yes, you can use the Atria Chrome Extension to save ads directly from Instagram.
By following these steps and utilizing the provided workarounds, you can effectively connect Instagram to Atria and save ads from your feed, even during temporary interruptions.