Click into a closed survey to begin. You’ll see all the questions you’ve asked displayed. When you first see an answer card, the figures displayed are the average scores across all respondents.
If you need some help pulling out key takeaways, read our article on finding insights within your results, here. If you're ready to start navigating around the results dashboard, read on...
Choose which data to analyse
If you have send out your survey multiple times, the first thing to do is to decide for which wave you want to analyse the results. You can choose to only view the responses of one particular wave or the aggregated responses of multiple waves.
Choose how you want to display your results
Visualising your data in a certain way can really help you to process information more quickly and spot trends. There are various display options you have on the results dashboard that will help with this, such as overview, charts or crosstabs.
Filter your results
You can filter your results by demographics, answers or custom built segments. Click on the "Filter" button on the left-hand side panel to see all the options that are available for your survey.
You can also apply answer filters by clicking on the answer in Overview. When you filter your results, the coloured block represents the results from the respondents you've selected and the dotted line represents the average across all respondents.
Group answers together
To make your data more visually presentable you can choose to merge certain answers together and rename the group. Select the answers you want to merge into a group (Select at least two answers) and click on Merge answers to create the new group. If you want to edit the name, click on the group, select Rename and type the group name in the text field. You can remove your groups at any time by clicking on the group and choosing to Unmerge.
Split your data to compare
You can split your data and compare various groups of respondents to see if there are any statistically signifcant differences. Simply select what you want to compare in the "Split by" section on the left-hand side panel. You can compare demographics, segments, answers, waves and audiences.
When you select a split, your visualisation will automatically change to charts, but you can view this as crosstabs as well. Here you'll be able to spot which respondents over- or under-index compared to the total, so you can better understand the nuanced actions you should take off the back of your results. You will also be able to see if there are any statistical significant differences in your results.
You can also add these charts to a board to save and share with others.
Analysing open text
Open text questions can surface a daunting amount of data. Reading each answer can take a long time, especially if the sample size is large or you’ve asked for multiple answers to each open text question. That is why we are offering AI summaries and automated text analysis on your open ended responses, where the top keywords are grouped together to make it easier to analyse the data. You can see the top keywords, merge keywords together and visualise them in a Wordcloud.
Export the results
While the dashboard is powerful and easy to navigate, there are lots of reasons why you might want to export the data. Perhaps you need to aggregate multiple surveys, create pivot tables, or input the data into a different tool. Just click the Export button and choose which format you want to export it to: Excel, CSV or PowerPoint.
You can read all about our different export options here.
Find out more about understanding your results, with these articles.