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I can export a PDF, but why won't my Print Preview render?

Updated over 4 months ago

In most cases, the Print preview won't render due to formatting issues that are also preventing export.
However, if you're able to export a PDF and can't see the print preview or your calculated page count, this could be due to a conflict between the Chrome PDF viewer and your video drivers. Here is how you can resolve that:

  • Open the Chrome menu by clicking the three dots in the top-right corner.

  • Click Settings.

  • In the left-hand menu select System.

  • Toggle off Use hardware acceleration when available.

While turning off hardware acceleration fixes the rendering problems, it might slow down performance when viewing web content. It's a good idea to turn it back on after you complete your task involving the PDF.

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