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How to connect to See Tickets US

Steps to connecting your See Tickets US account to Audience Republic

Written by Support Team
Updated over 9 months ago

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Before you get started

Ensure your SEE Tickets account manager's email address is on hand - this is a requirement for setting up this integration. Please note: Only events connected to the specified merchant ID will sync


How to connect to your See Tickets US account

  • Go to the Integrations menu

  • Click Connect next to See Tickets US

  • Ask your See Tickets US account manager for the following information to connect:

  • Your See Tickets US Client ID

  • Your See Tickets US API Key

  • Your See Tickets US API Secret

  • Next, select a list (optional) you'd like the contacts to be added to when synced

  • Then click Connect


What data will be synced?

  • Event data: name, date, ID, time, event image

  • Ticket/order data: price, ID, purchase time

  • Contact data: Full name, email address, postcode

  • Auto sync frequency is daily


What data won't be synced?

  • Mobile number

  • Date of birth

  • Tags

  • Gender

  • Country

  • State

  • City

  • Cannot process refund data

  • Cannot sync Tour information

  • Cannot resync Full Event Data manually

  • Cannot resync events if they are deleted

  • Cannot sync abandoned cart data


Data discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence, as we are a data aggregator and each ticketing platform has its own unique way of calculating and displaying ticket data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

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