How Does Two-Way Sync Work?

Two-way calendar syncing allows your Halaxy calendar to stay automatically in sync with your Google Calendar.

With this feature enabled, your Halaxy appointments will appear in Google Calendar, and you can also manage appointments directly from Google Calendar. Any updates you make—such as adding or cancelling appointments—will automatically be reflected in Halaxy.

This is an add-on feature in Halaxy and requires a monthly subscription of 25 credits. The subscription renews every 30 days and can be cancelled at any time.

Note: For full pricing details or confirmation of costs, please contact the Halaxy Support Team.

⚠️ Important: If your business has multiple practitioners, repeat these steps for each practitioner.

Steps

1. Set Up Two-Way Calendar Sync

In your Halaxy account, to to Settings > Integrations.
Under the Calendar Integration section, click Buy Calendar Synchronisation.
A pop-up will appear showing your current credit balance and the subscription cost. Click Purchase to complete the subscription.
Once purchased, you can set up the two-way sync.
Return to Settings > Integrations, and under Calendar Integration, click Add Calendar Integration.
⚠️ Note: Administrators can purchase the subscription on behalf of practitioners, but only practitioners can complete the two-way sync setup.
Select the calendar service you want to sync with Halaxy and follow the prompts to complete the setup.
After setup is complete, a new calendar labelled HX_(Practice Group Name) will appear in your external calendar application. This is your Halaxy calendar.

2. Set the Google Calendar Sharing Settings

⚠️ Important: To ensure Avaana can access your Google Calendar availability and accurately block out existing appointments, you’ll need to share your calendar with admin@avaana.com.au.

Please follow the instructions below to complete this setup.

Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings
In the left-hand menu under "Settings for my calendars", select the calendar you are syncing with Avaana.
Click + Add people and groups.
In the email field, enter admin@avaana.com.au.
In the permissions dropdown, select Make changes to events.
Click Send to complete the process.

3. Adding the Google Calendar into Avaana

Now that your calendar is connected and syncing with Google, we will link it to the corresponding practitioner in Avaana.

Open Google Calendar settings here: https://calendar.google.com/calendar/u/0/r/settings
In the left-hand menu under “Settings for my calendars”, select the calendar you want to sync.
Scroll down to “Integrate calendar”. Here you will find the Calendar ID and Public URL, which are required for the Avaana setup.
In a new tab or window, open your Avaana account (avaana.com.au) and go to the Calendar Integrations page in the left-hand menu.
In this page, select Halaxy from the dropdown menu and click Save Changes.
Next, select + Add Google Calendar (refer to the screenshot below for guidance).
A pop-up will appear with the following fields:
- Calendar ID
- URL of calendar
- Practitioner name
Copy and paste the Calendar ID from Google Calendar into the Calendar ID field.
Then copy and paste the Public URL for the calendar into the URL of calendar field.
Select the practitioner’s name from the dropdown menu in the Practitioners name field, then click Update calendar information at the bottom.
Scroll down, and the practitioner’s name will appear under Imported Practitioner Calendars at the bottom.