Getting Started

Signing up with Backpack Health is the first step on a journey of empowered conversations and control of your health information. To sign up, here’s what we need to know:

  • Name
  • Country (& US State)
  • Date of birth
  • Gender

We’ll also need you to agree to our:

  • Profile Privacy
  • Health Information Privacy

Once you’ve signed up, you can finish your profile by adding your race/ethnicity, and blood type (all optional).

Main Menu

My Backpack - This is the home view where you can select the part of your account you would like to access. You can also create or switch to other profiles, adjust your account settings, or access our help resources (help center or contact us).

  • Health Info - Here you can see all of your health entries, as well as add new ones! You can also add notes, and files.
  • Profile - This is your profile information. You can update and adjust your name, date of birth, gender, and residence, as well as add race, ethnicity and blood type. In addition, you can change your color theme and see more information on our Privacy Policy.
  • Share Cards - This takes you to your Share Cards. We have a couple already made for you, and you can create as many custom cards as you’d like!
  • Groups -  Backpack Health Groups allow you to do even more with your health information. You can connect with patient groups, foundations, and other organizations to contribute information to help advance treatments or find cures, as well as share stories and find a community.
  • Access (Shared Profiles) - Invite others to have access to your Backpack. If they’re not already members, they can sign up to create their own account.
  • Switch to - This is the menu for adding and switching to the additional profiles in your Backpack. From here you can manage their health information, share their account to co-manage their health, or allow them to manage their own Backpack account.  
  • My Account Settings - Here you can update or edit your email and password, as well as turn on Two-factor authentication for additional security. In addition, you can change your language and adjust your communication options. When you’re ready to logout of or delete your account, you can find the option here.
  • Help - Find easy access to our Help Center and a way to contact support. You can always emails us as well using
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