Please be advised that Baji Live does not accept mobile top-up (recharge) as a valid deposit method. To deposit funds via e-wallet, you must Cash Out, Send Money to the numbers displayed on our site's Deposit Submission Form page.
Refund Policy:
Any funds sent to our numbers via mobile top-up are non-refundable. Baji Live will not be held responsible for any issues or missing funds resulting from mobile top-ups.
Correct E-Wallet Deposit Procedure:
To successfully deposit funds, you must use one of the following functions from your e-wallet: Before proceeding, ensure that you have verified the agent number and wallet type on the official Baji website. Double-check the details to avoid errors.
Cash Out: Example, for BKK-Cashout, SL-Cashout, SG-Cashout, BPY-Cashout
Send Money: Example, for SG-Send Money, Send Money (Bonasa Gateway)
Crucial Instructions:
You must send your payment only to the agent/merchant phone number displayed on our website's deposit form at the time of your transaction. These numbers change frequently for security. To minimize errors, copy the agent number directly from the website instead of typing it manually.
Therefore, if you have mistakenly made a payment to an e-wallet agent/merchant number obtained from the deposit submission page but were unable to fill out the deposit submission form, you may be able to receive the funds by resubmitting the deposit form at a later time. However, you must only attempt this once. Do not resubmit multiple times. If funds are sent to the wrong agent, the refund process depends on the agent’s decision after verification by the payment team. Refunds are not guaranteed, so it is crucial to follow preventive measures.
To prevent lost funds, please do not save any recipient numbers. Always verify the latest number on the website before proceeding with any deposit.
Common Mistakes to Avoid
Using Third-Party Sources: Never rely on agent numbers provided by third parties or unofficial sources.
Skipping Verification: Always double-check the agent number and wallet type before sending funds.
Reusing Old Numbers: Avoid using previously saved numbers, as they may have changed. Additionally, avoid using third-party sources for agent numbers and always double-check the wallet type and agent details before confirming any transaction.