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What is Advance Credit for Resolving Deposit Issues on Baji?

💰 Baji Deposit Issue Resolution: Advance Credit Policy & Terms

Written by Suhail
Updated over 5 months ago

💰Baji Deposit Issue Resolution: Advance Credit Policy & Terms

This guide is for Baji customers who are facing technical issues on the site even after successfully transferring money via e-wallet or local bank.

1. Introduction to Advance Credit Facility

Baji has introduced the 'Advance Credit' facility to make the transaction process faster and more reliable for its VIP customers. If there is a delay in deposit processing due to systematic errors on our platform, this instant credit is provided to ensure a seamless gaming experience.

1.1. Who is eligible for this Advance Credit facility?

This special request facility is applicable only to the following Baji VIP level customers:

  • Master

  • Grandmaster

  • Legend

  • Mythic

Please Note: This special request facility is applicable only to our VIP level customers, such as: Master, Grandmaster, Legend, Mythic level users.

1.2. Issues for which this facility is applicable

This facility will only be activated if your deposit is displayed in the following statuses due to an error in Baji's Auto-Approval system, even after successfully transferring funds or making payment from your e-wallet or bank account:

  • 'Processing'

  • 'Rejected'

We provide this immediate 'Advance Credit' to avoid the long time required for manual processing due to such errors, which disrupts your gaming speed. This facility is offered specifically to address errors originating from our site.


2. Procedures and Terms for Receiving Advance Credit

Feature

Details & Terms

Adding Advance Credit

An amount equivalent to your 'Processing' or 'Rejected' deposit will be added to your Baji account immediately.


Example: If you made a deposit of 1,000 which is stuck, we will add 1,000 Advance Credit to your account.

Withdrawal Status

Immediately upon receiving Advance Credit, your account's Withdrawal option will be temporarily Locked.

Freedom of Account Use

Even though the withdrawal option is locked, you can use the added Advance Credit to place bets and make new deposits.

Withdrawal Unlock Process

The withdrawal option will be opened immediately as soon as our payment team fully Confirms your original deposit.

Unconfirmed or Fraudulent Deposits

Important: If the original deposit is not confirmed or if any Fraud is proven, the following steps will be taken:


1. You must rectify the balance by making an additional successful deposit equivalent to the Advance Credit.


2. Otherwise, your account's existing balance will be Adjusted.


3. This special 'Advance Credit' facility will be Withdrawn.


4. Your account may even be Suspended.

[If you are willing to accept the Advance Credit by agreeing to these terms, please let us know. We will start the process immediately.]


Support & Contact

If you wish to avail of the Advance Credit facility or have any questions regarding this, please contact us directly.

Contact Method

Details

Live Chat

24/7 Live Chat support via our website.

Emergency Contact

Please use the direct VIP Support Channel for Advance Credit requests.

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