If your session still shows as sold out on your website, even though you have available spots in your availability, this is usually due to a mismatch between your availability and ticket limits.
How to fix it
Go to Calendar
Find the session with the issue
Click the three dots (⋯) next to the session
Select Update Availability
Check the number of tickets available:
Make sure it matches the number of available spots
Click Save Changes
Once updated, refresh your website — the tickets should now be available.
Check other sessions
If this class has multiple sessions, make sure they are all updated as well.
You can also update sessions in bulk to save time. For more information, please see the article Making Changes in Bulk
Still not working?
If the issue continues, please contact us at support@baluu.io and we’ll be happy to help.