How do customers join the waitlist?
The waitlist is enabled for all of your events by default.
There are two ways customers can join the waitlist:
If customers cannot find suitable dates
When viewing available sessions, if they scroll to the bottom of the date list, they will see an option to join the waitlist so they can be notified when new dates are added.
If all dates are sold out
When all sessions are fully booked, the booking button will be replaced with a Join Waitlist option.
Where can I find my waitlist?
Go to your listing and click Waitlist. There you will be able to see all customers who have joined the waitlist for that particular event.
From this page, you can:
View everyone on the waitlist
Send notifications manually
Remove customers from the waitlist
Add guests manually yourself
There is usually no need to send notifications manually, as customers on the waitlist are automatically notified whenever you add new dates to that event.