The waiting list feature is a way for your customers to wait for specific dates, or on the availability of a event(s) overall. You can manage these waiting lists in your 'Timetable' and in your 'Events' tab.
Timetable (or the 'specific dates' waiting list)
This is where the waiting list for each date you have an event is visible.
When customers add themselves to a date (because it is sold out), they will appear on your timetable, and it's here you'll need to go to send an email to those waiting customers, if a space becomes available.
You'll see the number of customers waiting for that date, under the availability bar, on the right hand side of that date in your timetable.
When you click on this date, you'll then be able to view, add to, and notify your waiting list at the Waiting List tab.
*be aware: the send notification button will only appear when a space has become available on the event (either by a customer cancelling, or you increasing the size of the event).
All Events Page (the 'whole events' waiting list)
This is where the waiting list for the general availability of the event is stored.
Customers may join this if every date is sold out and they want to know when a new date might become available, or if they just want to be notified of dates coming in the future.
To manage and view this waiting list:
Go the the Baluu dashboard and select the 'Services' tab and then select the 'Listings' tab.
Press 'Manage' on the event you'd like to see the waiting list for.
Head to 'Waiting List' along the top.
This functions in much the same way as the specific dates waiting list, allowing you to add and delete customers manually, and notify them whenever you've added new dates.
Please be aware that the 'Send Notification' button will only appear when you add new dates to the listing.
