With log-in, customers can instantly view and manage their bookings and bundles, improving their experience and reducing your admin time.
The Customer Login Centre is always enabled on Baluu. On your website, customers will see a Log In option in the navigation bar.
When customers click Log in, the ‘Sign in to your account’ panel appears.
They enter their email, Baluu sends a one-time password (OTP), and they use that code to sign in. All bookings and bundles linked to that email will be visible.
They should go to Profile → Purchases to see all their purchases with you and to select upcoming bundle sessions.


