Getting paid on Benjamin is quick, secure, and straightforward. This guide walks you through the payment process, available methods, and common issues to ensure a smooth payout experience.
How to Receive Your Payment
When you’ve earned enough rewards, you can withdraw your balance to your linked bank account, PayPal, or Venmo.
Step-by-Step Guide to Withdraw Earnings:
Open the Benjamin App and go to the Wallet section.
Tap Withdraw to start the payout process.
Choose your preferred payment method.
ACH Transfer (5–7 business days)
RTP (Real-Time Payments) (Instant if supported by your bank)
PayPal (Immediate transfer)
Venmo (Immediate transfer)
Select the linked account or payment service where you want to receive your funds.
Enter the amount (must meet the minimum balance requirement).
Confirm your request.
📌 Note: The minimum balance required to initiate a withdrawal is $25. If your balance is below this amount, you’ll need to continue earning before requesting a payout.
Where Will I Receive My Payment?
Your withdrawal will be sent to the bank account, PayPal, or Venmo account you selected during the withdrawal process. To avoid issues, ensure your payment details are correct and up to date before making a withdrawal.
Payment Methods & Processing Times
Payment Method | Processing Time |
ACH Transfer | 5–7 business days (excluding weekends & holidays) |
RTP (Real-Time Payments) | Instant (if supported by your bank) |
PayPal | Immediate (funds are available as soon as the transfer is processed) |
Venmo | Immediate (funds are available as soon as the transfer is processed) |
📌 For PayPal & Venmo withdrawals:
The phone number linked to your Benjamin account must match the one associated with your PayPal or Venmo account.
If you don’t have a PayPal or Venmo account, one will be automatically created for you, and your funds will be deposited there.
If no account is created within 30 days, your funds will be returned to Benjamin, and you will need to request a new withdrawal.
Why Is My Payment Pending?
If your withdrawal is marked as pending, it may be due to:
Processing Time – ACH withdrawals typically take 5–7 business days, while PayPal and Venmo payments are immediate.
Bank Delays – Some banks take longer to reflect deposits, especially for first-time withdrawals
Security Review – Large withdrawals or unusual activity may require additional verification before being processed
Weekends & Holidays – Payments made outside of banking hours or during weekends/holidays will be processed on the next business day
Incorrect PayPal/Venmo Information – Ensure the phone number on your Benjamin account matches your PayPal or Venmo account.
If your withdrawal is still pending after the expected timeframe, contact Benjamin support for assistance.
Can I Cancel My Withdrawal?
Once a withdrawal is initiated, it is immediately processed and cannot be canceled. Make sure to review your bank, PayPal, or Venmo details carefully before submitting your request.
Final Notes on Withdrawing Your Earnings
✅ Minimum balance required for withdrawal: $25
✅ Payments are sent to your linked bank account, PayPal, or Venmo
✅ ACH payments take up to 7 business days; RTP, PayPal, and Venmo are instant
✅ Withdrawals cannot be canceled once initiated
✅ Pending payments may require security verification or additional processing time
✅ For PayPal/Venmo, your Benjamin account number must match your payment service phone number
If you experience any delays or issues, Benjamin’s support team is available to assist you through the Help Center in the app.