Knowledge Base & Training Besty
What Besty knows about your properties, and how to teach it.
By Sam1 author8 articles
- How does the Knowledge Base work, and what should I add to it?What belongs in Host Notes versus a Workflow, how per-note scoping works, why the valid and invalid panels are guidance rather than a gate, and how Suggested Host Notes close…
- How to Add Custom Content to Your AI Knowledge BaseLearn how to add property-specific information to Besty's AI so it can answer guest questions accurately.
- Can I upload my house manual or a document to the Knowledge Base?File uploads are not supported, and pasting a long document makes the Knowledge Base hang while analysing. How to add a large amount of information, including the bulk option.
- I told the Knowledge Base not to allow early check-in, but Besty is still offering itThe Knowledge Base answers questions. It does not control whether an upsell is offered. Where to turn early check-in and late check-out off, and how to have Besty explain the…
- How can I edit the information under "What Besty Knows"Update information for What Besty Knows
- Create your own categories for host notesPersonalizing your Besty
- Reviewing and Approving Pending Items in Teach BestyWhat the Teach Besty review queue is, why pending items matter, and how to approve or reject them to improve Besty's responses.
- How can I update information for my listing?How to update info for one listing or multiple listings