Sequence Intelligence is a tool designed to make routes more stable by incorporating driver knowledge into the digital sequence.
Operational Impact
Improved Accuracy and Consistency: By aligning the plan with how routes are actually driven, the system reduces the gap between estimated and actual arrival times, making the entire delivery experience more predictable for both the depot and the customer.
Conflict Reduction: Realistic routes lead to fewer calls from customers asking about parcel status, as the communicated time windows are more accurate.
Smarter Loading: Vans can be packed in the morning to match the actual order of the tour, making the loading and unloading process much smoother.
Value for Consignees
Reliable Time Windows: Customers can better rely on the communicated delivery window because the plan reflects real-world driving.
Stable Service: Consignees experience more consistent delivery times day after day when the tour structure remains steady.
How it Works
The system looks at how a driver has completed their tours in the past to suggest a realistic delivery order for today.
When is it used?
Not every tour will use this feature. To keep the system accurate, a tour must meet these simple requirements:
Enough History: The driver must have driven the same area recently (within the last 30 days) so the system has enough data to learn from.
Few Constraints: If a tour has too many timeframes (usually more than 9) or specialized group requirements, the system will prioritize those over the predicted sequence.
Support
For any further support you can message us in the app
Accessibility Mo-Fr 7-18 Hrs