Here's what to do.
If you're a depot employee/subcontractor and need a Backoffice account:
Ask your depot manager or the person responsible for account management at your depot.
Share with them the following information:
Your email address
Your first name and last name
What access rights/role you need (e.g. driver support, data analyst, device management â if you're unsure, your depot manager will know)
Which depot(s) you need access to
Check your email. Once your account is created, you'll receive an email with a temporary password. â ď¸ This email is valid for 7 days only â if you don't log in within 7 days, your account will be deleted and needs to be created again.
Log in and set your own password. Go to the Backoffice and use your email + temporary password to log in. You'll be asked to set your own password.
If you need access to an additional depot:
Contact the account manager of that depot (not your current depot). They need to add the permissions for their depot to your existing account.
Don't know who the account manager is?
Contact Bettermile support we can help you with account creation.
Good to know
Your email is your login - it's not case-sensitive, so don't worry about uppercase/lowercase
If you forget your password, you can reset it on the login page