Welcome to BetterYou's Community Challenge Feature!
First things, first, if you have just signed up for BetterYou and a Community Challenge is already going, or you just set a goal for that challenge, it may take up to 30 minutes for the system to add you to the challenge! Check back in after 30 minutes if it looks like you aren't in the challenge, yet.
Now, on to the good stuff!
Hey there, BetterYou member! 👋 We're excited to introduce you to our awesome new feature: Community Challenges! Imagine achieving your wellness goals alongside your colleagues, friends, and fellow members, all while having fun and staying motivated. Sounds amazing, right? Let's dive in and see how it all works!
What's a Community Challenge?
A Community Challenge is a fantastic opportunity for you to join forces with others in your company who share a common wellness goal. Whether it's hitting a step target, getting more sleep, or reaching a specific location milestone, these challenges bring everyone together to support and motivate each other towards success.
Are You Eligible?
Now, here's the catch: to join a Community Challenge, you need to meet certain criteria. We want to ensure that everyone participating is actively working towards their goals. So, if you find yourself not included in a challenge, it might be because:
Goal Configuration: Ensure that you have set up your goal correctly. Double-check that you've selected the right goal and that your permissions are all good to go.
Activity Check: Make sure you've been actively engaging with your goal. Have you made progress recently? If not, it's time to get moving!
Permissions: Sometimes, it's all about those permissions. Check your Profile's Permissions tab to make sure everything is set correctly.
Troubleshooting Tips:
Steps Goal:
For iOS users, ensure that Apple Health is connected. Android users, make sure Health Connect is linked.
Sleep Goal:
iOS users, enable Location permission always, and keep the app open around bedtime for accurate tracking.
Location Goal:
Double-check that your goal is set correctly as a location goal, and that your designated place is accurate. You should spend at least 15 minutes at the location for it to count. Also, ensure that Location Permission is set to 'Always' and that BetterYou has the necessary location permissions.
Final Thoughts:
Remember, the journey towards your wellness goals is about progress, not perfection. So, if you encounter any issues along the way, don't stress! Our troubleshooting tips are here to help you get back on track and ready to conquer those challenges.
Now, what are you waiting for? Let's get started and crush those goals together! 💪
Happy BetterYou-ing!
Your BetterYou Team