Easyship live rates are carrier offers calculated for the buyer's destination and basket. They are different from saved flat, item-based or weight-based rates that you set yourself.

Beventi builds the request from:

A missing or inaccurate value can change the result or prevent a live quote.

At checkout, buyers can be offered services with a carrier name, service name, price and estimated delivery time when available. Beventi shows the available choices with the cheapest first and identifies backup rates when a live service could not be used. The exact choices will depend on the route and parcel.

The cheapest offer is not always the fastest. Give buyers enough information to choose the trade-off that suits them. For an international delivery, duties may be payable on arrival; do not assume that the shipping price means duties are prepaid.

If the live quote fails while the buyer is checking out, Beventi can show a safe retry message or the saved backup options rather than provider error details.

A handling fee is added on top of each carrier rate at checkout. Use it to cover packing materials or your time. Backup rates include it too.

The fee can be:

To set it, open the order form, go to Delivery, choose Live rates, then Edit next to Handling fee.

Some sellers charge more to send overseas. Under the fee, select Charge a different fee by region. Beventi starts you with two regions:

Enter a fee for each one. Select Edit countries to change which countries a region covers. A country can only be in one region. Leave a region blank to charge no fee there.

If your form already has its own shipping zones, you set a fee for each zone instead.

To go back to one fee, select Use the same fee everywhere.

Custom shipping profiles keep their own handling fee.

Tip: Run a shipping test after changing the fee. Each rate shows how much of the price is your handling fee.

When live rates are enabled, Beventi keeps the saved rates on the shipping profile as backup. They can take over for configured, eligible temporary Easyship failures.

Backup does not apply to every failure. Beventi does not substitute a saved rate for a disconnected or unauthorized account, seller setup error, provider rejection, no-service result or currency mismatch. Fix those problems using the quote diagnostics.

Backup rates are especially useful during a temporary provider outage, but they should still be realistic for the destinations and products they cover.

Example: a domestic profile might keep a flat standard-shipping rate as fallback. If Easyship is temporarily unavailable, the buyer sees that saved rate instead of being unable to check out.

Products from different profiles may be quoted as separate shipments. The buyer's shipping total can therefore contain more than one shipment charge.

Use custom profiles only for real fulfillment or pricing differences. Too many profiles can create avoidable split shipments.

International services depend on complete customs data. The quote may also show duties or tax information supplied for the route. A shipping rate does not replace your responsibility to check customs declarations, restricted goods and destination rules.

The checkout quote is an estimate based on information available at checkout and can be cached briefly. When you buy a label later, Easyship returns the current fulfillment offers and final wallet charge. Carrier changes, address corrections, parcel changes or a refreshed rate can produce a different amount.

Beventi asks you to confirm when the current label price differs from the earlier estimate.

Beventi does not convert a quote into another currency. The live or backup rate must be compatible with the currency used by the checkout.

Why did a buyer receive a saved rate instead of Easyship?

Easyship may have returned no usable service, timed out or failed a readiness check. Run the same basket and address in the quote tester and review its diagnostics.

Does an estimated delivery time guarantee arrival?

No. It is the estimate supplied with the carrier service, not a guaranteed delivery date unless that carrier explicitly says otherwise.

Can the amount charged for a label differ from checkout?

Yes. The final amount is confirmed by Easyship at purchase. Review any price-change prompt before buying.

Do package dimensions matter when the parcel is light?

Yes. Some carriers price using dimensional weight, so a light but large parcel can cost more than its scale weight suggests.