Review Easyship label activity and costs
The label activity area keeps purchases, voids and batch processing visible after a packing session ends. Use it to investigate a shipment or reconcile Easyship wallet costs.
Open label activity
Open the order form's Shipping area.
Open Label activity.
Choose Activity or Summary.
Review Activity
Activity shows label events such as:
Individual purchases.
Batch purchases.
Completed and failed outcomes.
Void requests and results.
The shipment, order and provider information recorded for each event.
Use Activity when support or fulfillment staff need to know what happened to a label.
Review Summary
Summary groups financial information by month and currency, including:
Estimated label costs.
Amounts billed by Easyship.
Variance between estimate and billed amount.
Purchase and void counts.
Keep currencies separate when reconciling. A total in AUD should not be added to a USD total and presented as one amount.
Understand estimates and billed amounts
The estimate is based on the service information available before purchase. The billed amount is the value returned after Easyship processes the shipment.
Example: checkout estimated a label at AUD 12.40, but the final purchase was AUD 13.10 after the carrier offer refreshed. The variance is AUD 0.70. Review the shipment details before deciding that the difference is an error.
Export activity
Use the CSV export when you need to:
Reconcile labels against the Easyship wallet.
Review a date range in a spreadsheet.
Share a shipment list with finance or fulfillment staff.
Investigate repeated failures or voids.
Apply the relevant filters before export, then check the date range and currency columns in the downloaded file.
Investigate a difference
When an estimate and billed amount differ:
Confirm the order and shipment.
Compare the checkout service with the service purchased.
Check whether the address, parcel or product data changed.
Check the recorded currency.
Review Easyship's wallet transaction for the same shipment.
Contact support with the order number and Easyship shipment reference if the difference remains unexplained.
FAQ
Is the estimate an invoice?
No. It is a pre-purchase estimate. Use the completed billed amount and Easyship's own financial records for reconciliation.
Why are totals separated by currency?
Amounts in different currencies are not directly comparable without an exchange-rate calculation.
Does a void immediately reduce the billed total?
Not necessarily. Provider refund timing can differ from the void event.
Can I export batch results?
Activity includes batch-related events, and the CSV export is designed for further review outside Beventi.