Account
Everything you need to manage and protect your account.
25 articles
Forgot Password পাসওয়ার্ড ভুলে গেছি
⚠️Beware of Scams and Fraud⚠️
How do I prevent account hacking or fraud?
KYC Verification Process
Where to check my inbox message?
How do I register an account with Bigtaka?
How to Verify Your Bigtaka Account?
Fulfil Personal Data
Is my personal data safe and secure?
Can I use the Bigtaka app and website with the same username and password?
How to add secondary / tertiary number?
My account was locked after too many failed login attempts. What should I do?
Why can’t I log in to my account?
What is OTP?
When do I need an OTP?
Is there a limit for OTP requests?
Protect Your OTP Information
How can I retrieve my OTP after the call ends?
What should I do after reporting or visiting Live Chat for an OTP verification issue?
What should I do after reporting or visiting Live Chat for a forgot password OTP issue?