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Types of Questions Displayed in the Open House Sign-in

What questions can I edit, remove? What questions are required for my guests and which can they skip (and how can they skip questions)?

Written by Team

1. Name, phone number, and email questions are the default questions. They are not editable at this time, but guests can skip* phone number or email questions by using the ☰ menu that appears on the top left of the Open House Sign-in. They just need to select "Skip Question"

*your guests can't skip both email and phone number questions. They'll need to enter either an email OR a phone number to proceed.

2. The three Additional Questions can be edited and toggled on and off in listing's setup under MY LISTINGS – more info here.

3. The question asking guests about if they have mortgage questions or need an introduction to a lender is dependent on if there's a paired lender. There's more info available on the paired lender (article here) and the enhanced features (article here) that are enabled when a lender is paired.

Can Questions be Skipped?

Phone Number and Email questions can be skipped by visitors: the options are in the ☰ menu that appears on the top left of the Open House Sign-in and selecting "Skip Question" (your guests can't skip both btw....they'll need to enter either an email OR a phone number).

The mortgage question can be skipped by visitors: just press the Next Arrow.


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