Managing Payment Methods in the Nonprofit Hub
The Payment Methods page in the Nonprofit Hub allows organization owners to manage how their organization receives funds. This page provides options for setting up electronic payments, managing check payments, and designating a payment contact for any inquiries.
Note: this page is only visible to Organization Owners. Any secondary users will see a message that the page is only available to owners.
If your organization used FrontDoor, existing payee details have been carried over. Verified owners can verify or update these here.
The system uses LSEG Bank Account Verification Solutions (formerly, GIACT Systems) and other tools for validation. Failed verifications may require you to upload documents.
Key Actions Available on This Page
Set Up Electronic Payments
Organizations can quickly and securely receive funds by adding a bank account for electronic transfers.
Click the "Add bank account" button to begin the setup.
Manage Check Payment Details
If your organization receives payments by check, the payment details will be displayed here.
You can view the payee name and update the mailing address if necessary.
Click the edit icon (pencil) to modify the check payment details.
Designate a Payment Contact
Organizations can assign a point of contact for payment-related inquiries.
This includes name, email address, and phone number to ensure funders or support teams can reach the appropriate person.
Click the edit icon to update the payment contact information.
Why This Page is Important
Ensuring accurate and up-to-date payment details helps organizations receive funds promptly.
Having a designated payment contact ensures smooth communication regarding fund disbursements.
Setting up electronic payments reduces processing time compared to mailed checks.