Create a New Campaign Type

This section covers the name, descriptions, image, contract and conversion settings for the campaign.

Name (Required): The display name for this campaign type. This is what members will see, e.g. "Summer Special 2026".

Short description (Optional): A brief summary shown alongside the name in lists and cards. Keep it to one or two sentences.

Cover image (Required): Upload one image (JPEG, PNG or GIF) representing this campaign. The image is cropped to a 4:3 format.

Description (Required): A full, detailed description of the campaign including benefits and features. Use the rich-text editor to format the text.

Contract (Required): Select the legal contract template that members must accept when purchasing this campaign membership.

Converts to membership (Optional): Select a regular membership type that members are automatically switched to when this campaign expires. Select "None" if the membership should simply end.

Properties control how billing works, access permissions and other operational settings.

Frequency (Required): How often members are charged — Monthly, Annual, One-time payment, Weekly etc.

Product code (Optional): An internal product code for your records and reporting.

Product SKU (Optional): A stock keeping unit identifier for inventory management.

Number of seats (Optional): Maximum number of members who can hold this campaign membership at the same time. Leave empty for unlimited.

Accounting number (Optional): Account number used when exporting financial data to your accounting system.

Publicly available (Optional): Turn on to show this campaign in your online shop and member portal. Enabled by default.

Has access to door system (Optional): Turn on to let members with this campaign unlock doors via access control. Enabled by default.

Restrict training hours (Optional): Turn on to restrict when members can access the facility. Only available on Premium or Platinum subscriptions.

Allows training at all centres (Optional): Turn on to let members train at any centre in your chain, not just their home location. Disabled by default.

Counts towards global limit (Optional): Include this campaign type when counting the total number of active memberships against your global maximum. Only shown if you have a global maximum set. Enabled by default.

Anchor membership renewal to the 1st of the month (Optional): Align all renewals to the first of each month regardless of purchase date. Only shown for certain billing frequencies. May be locked if already set at centre level.

Restrict lock access (Optional): Turn on to restrict which specific doors/locks members can open. Only shown if your system has locks configured.

Lock ID (Conditional): If "Restrict lock access" is enabled, select one or more locks from the list. At least one lock is required.

This section defines when a membership starts and when it expires. You can choose a fixed expiry date or a duration in months/days — but not both at the same time.

Membership becomes active on (Optional): The date the membership starts. Leave empty to activate immediately at purchase.

Membership expires on (fixed date) (Optional): A specific calendar date when the membership ends. Only shown if you have not entered a duration.

Duration in months (Optional): Number of months the membership remains valid after activation. Only shown if you have not set a fixed expiry date.

Duration in days (Optional): Number of days the membership remains valid after activation. Only shown if you have not set a fixed expiry date.

Tip: If you enter both months and days, the system uses both combined — e.g. 1 month and 15 days from activation.

Control which classes members can book and how many bookings they are allowed.

Maximum active bookings (Optional): How many upcoming classes a member can be registered for at the same time. Leave empty for unlimited.

Days in advance for bookings (Optional): How far ahead members can book classes. "7" means up to one week in advance.

Maximum number of bookings (Optional): Total number of classes a member can book within the training limit period. Leave empty for unlimited.

Training limit period (Conditional): The time window for the booking limit, e.g. Monthly or Weekly. Only shown when "Maximum number of bookings" has a value.

Allowed classes (Optional): Select which class types members can book. Leave empty to allow access to all classes.

This section is only shown if Restrict training hours is turned on. Training hours control when members can access the facility. If none are set, the centre's opening hours are used.

Day of week (Required): Select the day (Monday to Sunday).

Opens (Required): The time access begins (24-hour format).

Closes (Required): The time access ends (24-hour format).

Click Add opening hours to add more time slots. Click the red X button to remove a row.

Welcome email (Required): Select the email template sent to members when they purchase this campaign. Only templates of the type "Welcome email" are shown.

Regular price (Required): The recurring price members pay based on the billing frequency you selected.

Tax rate (Required): Select the applicable tax rate for this campaign.

Setup fee (Optional): Turn on to charge a one-time fee when members first purchase. Enabled by default.

Setup fee amount (Conditional): The one-time fee amount. Only shown when "Setup fee" is turned on.

Available at centres (Required): Select which centre locations can sell this campaign. At least one centre must be selected.

Can be purchased from (Required): The first date this campaign becomes available for purchase.

Can be purchased until (Optional): The last date this campaign can be purchased. Leave empty for no end date. Note: this date must be later than "Can be purchased from".

Click the Create button in the bottom right. The system validates, creates the campaign type, uploads the image and redirects you. You will see a green "Creation successful!" notification.